Director of People Operations

Integer Technologies

$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of progressive People/HR/talent experience
  • Experience running terminations, PIPs, and employee-relations investigations with composure and judgment
  • Experience building scalable performance and development systems
  • Strong systems-first operating style focused on automation and delegation
  • Fluent in modern HRIS, preferably Rippling
  • Strong communication skills, capable of engaging with senior leaders and driving decisions
  • Bachelor's degree in Human Resources, Business, or related field, or equivalent experience

Responsibilities

  • Own and enhance the hiring process to ensure retention of top talent
  • Develop and execute the FY26+ hiring plan, focusing on sourcing technical and cleared talent
  • Implement structured hiring practices across the organization
  • Collaborate with leadership to define and elevate hiring standards
  • Create a framework for manager development that improves managerial effectiveness
  • Establish a robust system for employee performance, feedback, and growth
  • Manage sensitive employee relations issues and performance incidents with tact and clarity

Benefits

  • Comprehensive medical, vision, and dental coverage fully paid for employees and dependents
  • Relocation assistance offered
  • Competitive base salaries exceeding industry averages
  • Performance-based year-end bonuses
  • 401(k) with immediate company matching
  • Generous paid vacation and sick leave policies
  • Paid holidays throughout the year
Full Job Description
About the role

Talent & Hiring
• Own the talent bar: the organization gets consistently better people over time - attract, hire, onboard, and retain the right ones, and exit the wrong ones cleanly
• Own the FY26+ hiring plan end to end, including sourcing strategy for technical and cleared talent, offer strategy, and the candidate experience
• Run structured hiring across the company: written scorecards, consistent interview loops, and work-sample components for every role
• Partner with hiring managers and leadership to define what great looks like for each seat, and raise that bar over time

Manager Development
• Ensure every people-manager at Integer becomes a better manager because this role exists
• Build Integer's first manager framework as we scale toward 100+ - clear expectations, feedback loops, and coaching
• Coach managers through their own hard conversations rather than doing them all for them

Performance & Development
• Build a real, scalable system for reviews, feedback, growth, and accountability - ladders, calibration, and manager enablement, not annual paperwork
• Make accountability a normal part of how we operate, not a dreaded annual event

Employee Relations & the Hard Calls
• Own PIPs, terminations, employee-relations investigations, and comp conflict with judgment, spine, and appropriate escalation
• Know instinctively what is routine versus what carries real exposure; bring in outside counsel early on high-risk matters and never freelance them

Culture & Retention
• Keep regrettable attrition low, watch it as a core metric, and act on the why behind it
• Build culture deliberately as headcount grows from ~75 toward 100+ - you own the direction, with Site Hosts executing site-level programs
• Serve as the single People interface for employees, with clear and trusted escalation paths

People Operations & Systems
• Own the outcomes - not the keystrokes - for transactional People work: payroll, benefits, compliance filings, and onboarding are delivered through Rippling and outside HR and legal experts, and you manage those relationships
• Drive the Rippling automation buildout and reporting infrastructure; deliver a monthly People dashboard to leadership covering headcount vs. plan, time-to-fill, and attrition
• Lead a deliberately lean People team: a People Ops Generalist and part-time Site Hosts

Required Qualifications
• 7+ years of progressive People/HR/talent experience
• Direct personal experience running terminations, PIPs, and employee-relations investigations - with the calm, judgment, and self-awareness to match
• Experience building (not just operating inside) a performance and development system that scaled with headcount
• A systems-first operating style: you automate and delegate the routine on purpose so your time goes to judgment work, and problems get smaller over time on your watch
• Fluency on a modern HRIS (Rippling strongly preferred)
• Strong communicator - credible in the room with senior leaders and founders, able to challenge without being a pushover or a blocker, and reliable at closing loops without being chased
• Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience

Preferred Qualifications
• Experience in defense, aerospace, or government contracting, including cleared-workforce hiring and the compliance landscape that comes with it
• Multi-state and multi-site experience
• Experience in PE-backed or high-growth environments where the People function is measured like any other operating function
• Familiarity with EOS or a similar operating system - scorecards, rocks, and closed loops

Company Benefits
Integer fully covers medical, prescription, vision, and dental insurance costs for the employee and dependents. Meaning Integer standard plan pays 100% of health insurance premiums for your entire family from a well-known national insurer, saving its employee's thousands of dollars annually.
• Relocation assistance available.
• Base salaries which exceed local & national industry averages.
• Year-end performance-based bonuses.
• 401(k) with company matching that vest immediately; no funny business.
• Paid Vacation
• Paid Sick Leave
• Paid Holidays

Company Perks
• Startup culture with the stability of a large company. Integer's business plan has years of time-phased contracted work, alleviating the would-be risk from a traditional small company.
• Direct access to company leadership, prioritization of people over process, and a stellar team with a shared desire for personal and professional growth.
• Friendly atmosphere where people enjoy not only their work and what they're creating but enjoy helping each other as well.

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