Description
Director of People Operations
This role is a great fit for you if:
• You believe HR should empower managers, not be their go-to for answers, by teaching them how to manage effectively, make great decisions, hire top talent, and drive high performance.
• You are a proven driver of change with a track record of implementing meaningful transformations.
• You have demonstrated leadership experience overseeing HR teams, with direct management of these types of roles:
o Payroll & Benefits Manager
o HR Generalist
o Recruiter
• You excel in employee development, crafting and executing plans that enhance success at all levels of the organization.
• You are passionate about aligning HR with business strategy and growth, and you lead your team with that same vision.
• You are enthusiastic about continuous improvement, always seeking greater efficiencies and better processes, even when things are "good enough."
• You understand processes and procedures and can operate effectively at both a high level and "in the weeds."
This role is NOT for you if:
• You are a traditional HR leader who believes HR should be the decision-maker across the company in all employee-related matters.
• You prefer following pre-established paths and repeating solutions rather than innovating.
• You become easily frustrated by the slow pace of meaningful cultural change.
• You prefer clear, defined structures and feel uncomfortable navigating ambiguity.
• You don't want to participate in the day-to-day and only direct others. This will be a hands-on position coupled with leadership.
We are a fast-growing, family-owned business that has served Hoosiers' eyecare needs for over 85 years. The Director of People Operations will play a crucial role in strategically aligning Human Resources, Recruiting, and Employee Development with our mission. Position reports to the VP level.
Qualifications
• 5-10+ years of experience in HR with a proven track record of leadership and people management.
• Experience as a key power user of HRIS systems, preferably UKG or similar.
• Expertise in Human Resources, Recruiting, and Employee Development, with a strong focus on employee engagement and retention.
• Expertise in change management and training, with the ability to introduce new thinking in performance management and goal setting.
• Experience overseeing employee benefits and payroll.
• Strong leadership and communication skills, with the ability to inspire and motivate your HR team as well as nearly 330+ employees across the company.
• Ability to thrive in a fast-paced environment, with a passion for developing and implementing new ideas.
• Certifications such as SHRM or PHR preferred but not required
