Director of People & Culture | Sheraton Oklahoma City Downtown

Crescent

$75K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of HR leadership experience, with 2 years at an HRD level in hospitality or related industry preferred.
  • Bachelor's degree in Human Resources, Business Administration, or related field preferred.
  • Knowledge of Oklahoma wage and employment laws required.
  • Experience with UKG/Ultipro systems and payroll processing essential.
  • Strong interpersonal, communication, and problem-solving skills necessary.
  • Ability to thrive in a fast-paced, luxury hospitality environment.

Responsibilities

  • Develop and implement recruitment strategies to attract top hospitality talent.
  • Oversee onboarding programs for seamless integration of new hires.
  • Foster a positive and inclusive workplace culture.
  • Serve as a trusted advisor to managers and associates on HR matters.
  • Organize engagement and recognition programs for associates.
  • Facilitate training programs to enhance job skills and guest service.
  • Manage payroll processes ensuring accuracy and compliance.

Benefits

  • Competitive annual salary and performance bonus eligibility.
  • Exceptional benefit plan for associates and family members.
  • 401K matching program for eligible associates.
  • Flexible scheduling for work-life balance.
  • Discounts at Crescent managed properties across North America.
Full Job Description
The Sheraton Oklahoma City Downtown Hotel is seeking an experienced and Director of People & Culture to join our prestigious team. This role will will be responsible for overseeing all HR functions, ensuring compliance with labor laws, and fostering a positive workplace culture aligned with the hotel's luxury service standards. This leadership role requires a strategic thinker with a passion for hospitality, talent development, and employee engagement.

We are committed to providing you with:

  • Highly competitive annual salary
  • Performance bonus eligibility
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members


ESSENTIAL JOB FUNCTIONS:

Talent Management:

  • Develop and implement recruitment strategies to attract top hospitality talent for leadership and hourly positions across all departments, as needed.
  • Oversee onboarding programs to ensure new hires are integrated seamlessly.


Associate Relations & Engagement:

  • Foster a positive, inclusive, and productive, issue-free work environment.
  • Serve as a credible, visible and trusted advisor to managers and associates on HR matters.
  • Timely address and resolve associate concerns, ensuring compliance with company policies.
  • Organize associate engagement and recognition programs in alignment with Crescent's associate recognition and communication initiatives.


Training & Development:

  • Facilitate training programs to enhance associate job skills and guest service focus and delivery.
  • Oversee leadership development and succession planning efforts.
  • Ensure timely and comprehensive compliance training all associates.


Compensation & Benefits:

  • Manage payroll processes in collaboration with Finance to ensure accuracy and compliance.
  • Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
  • Monitor industry trends to ensure competitive compensation structures.


Compliance & Risk Management:

  • Ensure compliance with federal, state, and local labor laws.
  • Maintain up-to-date associate records and HR documentation.
  • Lead workplace investigations and implement corrective actions as needed.
  • Oversee workplace safety programs and support risk mitigation strategies.


REQUIRED SKILLS/ABILITIES:

  • 5+ years of HR leadership experience, with minimum 2 years at an HRD level in the hospitality or related industry is preferred.
  • Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
  • Proven knowledge of Oklahoma wage and employment laws is required.
  • Proven experience with UKG/Ultipro systems and payroll processing.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to work in a fast-paced, luxury hospitality environment.


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