Director of Payer Relations and National Accounts

Cyted Health

$120K — $150K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Health Policy, Business, Life Sciences, or related field; advanced degree preferred.
  • 8-10+ years in market access, reimbursement, or managed care in the US healthcare system.
  • Proven track record in securing reimbursement for medical devices or molecular diagnostics.
  • Established relationships with key payer stakeholders including LBMs and CMS.
  • Knowledge of US reimbursement processes and health policies.

Responsibilities

  • Develop and execute national account strategies for reimbursement and patient access.
  • Establish strategies for favorable coverage policies with commercial payers.
  • Lead efforts to optimize coding and payment pathways for diagnostics.
  • Monitor healthcare policy developments affecting access strategies.
  • Identify reimbursement risks and opportunities with proactive plans.
  • Build relationships with payers and lead engagement across accounts.

Benefits

  • 401(k) Safe Harbor Plan with employer match and automatic enrollment.
  • Equity Participation through share grants, subject to approval.
  • Medical insurance with company contributions up to $1,000/month.
  • Life Insurance covering 3x annual base earnings, employer-paid.
  • 20 vacation days, plus sick days and paid holidays.
Full Job Description
Job Summary

As the Director of Payer Relations and National Accounts you will lead Cyted's US payer strategy to secure optimal reimbursement, coverage, and patient access for the company's molecular diagnostic portfolio. Reporting into the VP Market Access & Reimbursement and working closely with the Billing Director, you will develop and execute national account strategies, establish coding and payment pathways, and drive favorable coverage policies with commercial and government payers. You will define and track key access KPIs, proactively identify reimbursement risks and opportunities, and align access strategy to Cyted's broader business objectives.

It will be essential to build and maintain strong relationships with commercial payers, laboratory benefit managers (LBMs), IDNs, Medicare, Medicaid, VA, DoD, and other key stakeholders across the US market. You will represent Cyted in payer meetings, contract negotiations, and industry forums, leading engagement plans across national and regional accounts. The role will also partner closely with health systems and finance stakeholders to remove reimbursement barriers, support contract implementation, and ensure operational alignment to accelerate revenue pull-through.

In addition, you will shape and communicate compelling payer value propositions supported by clinical and health economic evidence. Overseeing the development of reimbursement dossiers, economic models, and payer-facing materials, you will be partnering cross-functionally with Sales, Marketing, Medical Affairs, Regulatory, Finance, and Billing to ensure cohesive execution. By integrating payer insights into evidence generation, product positioning, and launch planning, this role will be instrumental in advancing Cyted's US market access and growth strategy.

Working Pattern and Location

The role is a full-time and remote position with a standard 40 hour working week. The role holder may be required to work flexibly and may need to visit other company sites when and if required.

What you will be doing

US Payer Strategy and Reimbursement Leadership
  • Develop and execute US payer relations and national account strategies to achieve reimbursement, coverage, and patient access goals.
  • Establish strategies and tactics to secure favourable coverage policies and payment contracts with commercial payers.
  • Lead efforts to establish and optimize coding, coverage, and payment pathways for Cyted's molecular diagnostic portfolio.
  • Monitor federal and state healthcare policy developments and assess their impact on access strategy and business objectives.
  • Identify reimbursement risks and opportunities, proactively shaping mitigation and growth plans.
  • Define access KPIs and track performance against coverage, payment, and revenue targets.
Payer and National Account Engagement
  • Build and maintain strong relationships with payers, LBMs, IDNs, IDN finance structures, Medicare, Medicaid, VA, DoD, and other relevant stakeholders.
  • Lead payer engagement plans across national and regional accounts, aligning access strategy to key health system priorities.
  • Represent the company in payer meetings, contract discussions, industry conferences, and relevant forums.
  • Partner with national and regional accounts to remove reimbursement barriers and accelerate pull through.
  • Support contract implementation and ensure alignment between coverage terms and operational execution.
Value Proposition, Evidence, and Cross Functional Alignment
  • Create and communicate clear payer value propositions supported by clinical and health economic evidence.
    Develop health economic models, reimbursement dossiers, and other payer facing materials tailored to decision makers.
  • Support commercial teams and key accounts with reimbursement education and structured problem solving.
  • Collaborate cross functionally with Sales, Marketing, Medical Affairs, Regulatory, and Finance to align access strategy with commercial and launch goals.
  • Ensure payer insights inform evidence generation, messaging, and product positioning decisions.


Who you are?

We're seeking a strategic, relationship-driven and commercially focused Director of Payer Relations and National Accounts who thrives in the complexity of the US healthcare landscape and can translate market access strategy into meaningful patient access and reimbursement outcomes. The ideal candidate will bring deep experience engaging with commercial and government payers, with the credibility, negotiation expertise, and health economics insight to secure coverage, shape policy, and ensure Cyted's diagnostic portfolio is accessible, valued, and effectively integrated within the healthcare system.

Therefore you will have:
  • A bachelor's degree in Health Policy, Business, Life Sciences, or a related field; advanced degree (MPH, MBA, etc.) preferred.
  • 8-10+ years of experience in market access, reimbursement, or managed care within the US healthcare system.
  • Proven track record in securing reimbursement and access for medical devices, molecular diagnostics, or therapies.
  • Established relationships with key payer stakeholders, including LBMs, IDNs, IDNFS and CMS.
  • Deep knowledge of US reimbursement processes, including CMS and private payer systems.
  • Strong communication, negotiation, and presentation skills.
  • Ability to synthesize complex clinical and economic data into compelling, payer-relevant narratives.
  • Willingness to travel as required (up to 50%).
  • Expertise in US reimbursement and health policy landscape.
  • Strong negotiation and relationship-building skills.
  • Strategic mindset with ability to execute tactically.
  • Experience working within molecular diagnostics, or related medical technology sectors.
  • Strong understanding of health economics and outcomes research (HEOR) principles.


Benefits

At Cyted, we believe people do their best work when they're supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success.

Financial & Retirement Benefits:
  • 401(k) Safe Harbor Plan with employer match:
    • Dollar-for-dollar match on the first 1%
    • 50 cents on the dollar up to 6%
    • Automatic enrolment after 2 months
  • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growth
Health & Insurance Coverage:
  • Access to the company's medical insurance with company contributions of up to $1000/month
  • Access to self-pay vision and dental insurance options
  • Life Insurance: 3x your annual base earnings, employer-paid
  • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,
  • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks
  • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeing
Leave & Time Off:
  • 20 vacation days per year
  • 8 sick days
  • 8 paid holidays
  • Parental Leave:
    • 6 weeks fully paid primary caregiver leave
    • 2 weeks fully paid secondary caregiver leave
  • Holiday Purchase Scheme: Buy up to 5 extra vacation days per year
Learning, Development & Culture:
  • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role
  • Regular Company Events: Including summer and holiday parties, team socials, and more

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