Director of Patient Services

RiverSpring Living

$150K — $175K *
Bronx, NY 10463In-Person
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Current, unrestricted New York State Registered Nurse (RN) license required.
  • Bachelor's Degree in Nursing Required; Master's preferred.
  • Minimum of three years supervisory experience in home care or a similar healthcare setting.
  • Knowledge of New York State Department of Health regulations for LHCSAs.
  • Strong clinical judgment and regulatory compliance expertise.
  • Proven leadership experience with nursing staff and interdisciplinary teams.
  • Excellent communication, organizational, and problem-solving skills.

Responsibilities

  • Ensure overall clinical oversight and regulatory compliance of LHCSA.
  • Lead and support nursing staff to deliver high-quality patient care.
  • Monitor clinical operations and evaluate performance and quality outcomes.
  • Partner with operational leadership to drive census growth and patient experience.
  • Foster a supportive and dignified environment for patients.

Benefits

  • Health insurance coverage to support employees' wellness.
  • Retirement plans for financial security after employment.
  • Paid time off for work-life balance.
  • Professional development opportunities for career growth.
Full Job Description
Director of Patient Services - Immediate Opportunity

Bronx, New York

RiverSpring Licensed Home Care Services Agency is seeking a Director of Patient Services to join our dynamic team!

Position Summary

The Director of Patient Services (DPS) is responsible for the overall clinical oversight, quality, and regulatory compliance of the Licensed Home Care Services Agency (LHCSA). The DPS ensures delivery of safe, high-quality patient care in accordance with New York State Department of Health regulations, clinical policies and procedures, and best practices. This role provides leadership to nursing staff, oversees clinical operations, monitors performance and quality outcomes, and partners with operational leadership to support census growth, patient/resident experience, and regulatory readiness. The DPS leads the clinical team with emphasis on patient-centered care, high quality patient care outcomes, exceptional experience while fostering a supportive and dignified environment.

Qualifications
  • Current, unrestricted New York State Registered Nurse (RN) license required.
  • Bachelor's Degree in Nursing Required, Master's Degree in Nursing, Healthcare Administration, or related field preferred.
  • Minimum of three (3) years of supervisory or management experience in a home care, LHCSA, CHHA, or comparable healthcare setting.
  • Demonstrated knowledge of New York State Department of Health regulations governing Licensed Home Care Services Agencies.
  • Strong clinical judgment, regulatory compliance expertise, and quality oversight experience.
  • Proven leadership ability with experience supervising nursing staff and interdisciplinary teams.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced, regulatory-driven environment.


Disclaimer

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Management reserves the right to modify or assign other duties as necessary.

Compensation:
  • Annual Salary: $150,000-$175,000
  • Benefits include health insurance, retirement plans, paid time off, and professional development opportunities.


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