Director of Outpatient Services

Rolling Hills Hospital

$97K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master’s or Doctorate-level Licensed Clinician (e.g., LCSW, LMHC, LMFT, PsyD, PhD) required.
  • Minimum of 4 years in behavioral healthcare with at least 2 years in operations and managerial roles.
  • Strong preference for candidates with experience in PHP and IOP care.
  • Background in acute psychiatric hospital or residential substance use disorder treatment preferred.

Responsibilities

  • Oversee daily operations and clinical programs for PHP and IOP services, including conducting groups occasionally.
  • Participate actively in treatment teams to ensure quality care.
  • Achieve business objectives such as patient retention, revenue, and clinical quality outcomes.
  • Monitor KPIs and adjust operations to overcome barriers and improve quality continuously.
  • Act as a community advocate to promote outpatient care and enhance step-down admissions from inpatient units.
  • Support business development to increase brand awareness and direct admissions.
  • Coordinate weekly clinician assignments and session topics, ensuring programs reflect patient needs.

Benefits

  • Onsite position in a state-of-the-art facility.
  • Opportunity to build and lead a new program in a supportive environment.
  • Develop a high-performing team with opportunities for training and mentorship.
  • Be part of a comprehensive behavioral health service system with a focus on recovery.
Full Job Description
Overview

 

We are hiring a Director Of Outpatient Services to build and manage our new PHP/IOP program!

 

Location:  Onsite in Danville, PA

Salary:$97,000-$120,000 annually

 

About the Role

The Director of Outpatient Services is responsible for leading the day-to-day operations and long-term success of the facility’s partial hospitalization programs (PHP) and intensive outpatient programs (IOP). This role is accountable for achieving key performance targets - including volume growth, financial performance, patient experience, and clinical quality – by driving clinical excellence, operational rigor, referral growth, and standardized care delivery across the behavioral health care continuum. The Director will serve as a clinical leader, performance coach, and community advocate, ensuring a seamless transition for patients stepping down from inpatient care and patients stepping up from community-based care. 

 

Geisinger Behavioral Health Center Danville is a 96-bed inpatient psychiatric hospital in Danville, Pennsylvania, providing compassionate, evidence-based care for adolescents and adults. Our multidisciplinary teams deliver personalized treatment in a safe, supportive environment designed to promote healing, dignity, and long-term recovery. As a state-of-the-art facility, we offer comprehensive services for individuals experiencing acute behavioral health conditions, helping patients stabilize, build resilience, and successfully transition back to their communities.

 

Responsibilities

Clinical & Operational Leadership

  • Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
  • Participate in Treatment teams.
  • Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
  • Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement.
  • Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
  • Actively support business development and outreach activities to enhance brand awareness and drive direct admissions.
  • Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs. Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population.
  • Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development.

Team Development & Supervision

  •  Hire, onboard, and retain a high-performing team
  •  Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students.

Compliance & Quality Assurance

  • Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws).
  • Develop and assist with the development and implementation of policies and procedures.
  • Ensure accurate and timely documentation of patient records and services delivered through periodic record reviews.
Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • Required to be a Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PsyD, PhD.
  • Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.
  • Experience with PHP and IOP levels of care strongly preferred. Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PhD (Clinical, Counseling or Educational Psychology), or PsyD

 

SUPERVISORY REQUIREMENTS: Supervises a team of employees

                                                                                                                                                            

                                                                                                                                                                                               

 

 

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