Metropolitan Family Services

Director of Organizational Development & Training (HR)

Metropolitan Family Services • $110K *
Chicago, IL 60629In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Reposted 1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in human resources, Organizational Psychology, or related field.
  • 7+ years of HR experience in Organizational Development and Training.
  • 3+ years leading senior leadership teams.
  • 3+ years management experience.
  • Experience with HRIS and learning management systems.
  • Master's degree preferred; Project Management experience preferred.

Responsibilities

  • Develop and implement organizational development strategies.
  • Manage training professionals and the learning management system.
  • Assist in developing a robust Internship Program.
  • Lead design and delivery of various training programs.
  • Monitor training effectiveness and make adjustments as needed.
  • Ensure a high-quality new hire experience and oversee New Hire Orientation.
  • Improve organizational performance management processes.

Benefits

  • Medical, Dental, and Vision Coverage.
  • Contributions of $2,000 to individual and $4,000 to family HSA accounts.
  • Free General Medicine and Behavioral Health Teladoc services.
  • 401K plan with a 4% employer match, vested immediately.
Full Job Description
We are now hiring for a full-time Director of Organizational Development and Training at our Headquarters office in downtown Chicago!

SALARY: The average starting salary for this position will be $110,000 annually. Pay will be given based on skill and experience level.

ESSENTIAL JOB FUNCTIONS:

  • Develop and implement comprehensive organizational development strategies that support the company's growth and strategic initiatives.
  • Manage a team of training professionals to develop training and manage the learning management system.
  • Assist the CPCO in developing a robust Internship Program.
  • Lead the design, delivery of training programs, including leadership development, supervisor training, talent management, performance management, and employee engagement.
  • Monitor and analyze the effectiveness of training programs through metrics and feedback, making necessary adjustments to improve outcomes.
  • Ensures a high level of employee satisfaction from the start of employment with a robust, engaging, and value-added new hire experience. Overall responsible for New Hire Orientation (NHO).
  • Responsible for the development, deployment and continuous improvement of an MFS performance management process that supports organizational and individual high performance and growth.
  • Coordinate, along with other members of the HR Team, agency-wide events, including, but not limited to, annual employee recognition & awards celebration, annual staff outing (i.e. BBQ/picnic).
  • Along with the Director of Compensation & Benefit, create and implement wellness initiatives that support employee.
  • Partner with People & Culture department, center leadership, and other key stakeholders to create career development paths and succession planning strategies.
  • Oversee the development and maintenance of training materials, including course content, manuals, and e-learning resources.
  • Foster a culture of continuous learning and improvement, promoting the adoption of best practices in organizational development and training.
  • Ensures training compliance and up to date material in accordance with funder, state, and federal mandates.
  • Stay current with industry trends and best practices to ensure the company remains competitive in its training and development offerings.
  • Other duties as assigned.


KNOWLEDGE, SKILLS and ABILITIES:

  • Excellent communication skills (verbal and written), teaching and facilitation skills.
  • Ability to design, develop, implement, and evaluate responsive programs and initiatives including training plans, curricula, and methodology.
  • Strong interpersonal skills with the ability to work effectively with a wide range of employee levels and roles.
  • Demonstrated ability to work in a fast-paced environment and meet multiple deadlines simultaneously.
  • Ability to grasp a large amount of information quickly and transform complex concepts into easily understood training materials to ensure understanding and competency.
  • Ability to think big picture and apply to develop ideas to align with long term objectives and strategy.


QUALIFICATIONS:

  • Bachelor's degree in human resources management, Organizational Psychology, Organizational Leadership or related field.
  • 7+ years of HR experience working with Organizational Development, Performance Management and Training, direct or in an HR function.
  • 3+ years of direct leadership experience working with senior leadership teams.
  • 3+ years of management experience.
  • Working experience with HRIS software and HR data management system, especially a learning management system.
  • Master's degree in human resources management, Organizational Psychology, Organizational Leadership or related field preferred.
  • Project Management experience preferred.


ADDITIONAL REQUIREMENTS:

  • Satisfactorily pass all relevant screenings and criminal background checks.


TRAVEL/TRANSPORTATION REQUIREMENTS:

  • Driving not required. Travel to different sites may be required.


PHYSICAL DEMANDS

  • While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.


Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some highlights include:

  • Medical Coverage, Dental Coverage, and Vision Coverage.
  • Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
  • FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
  • Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.


And so much more! Make sure you click here to see the full suite of benefits offered!

About Metropolitan Family Services

Metropolitan Family Services is a non-profit social services organization, headquartered in Chicago, Illinois, with locations throughout the Chicago metropolitan area. The organization was founded in 1857 as the Chicago Relief and Aid Society, and has since grown to become one of the largest and most comprehensive social service agencies in the region. Metropolitan Family Services provides a range of services to individuals and families in need, including counseling, education and employment services, legal aid, and senior services. The organization is committed to promoting equity and social justice, and has been recognized for its work in these areas.
Learn more about Metropolitan Family Services
Size
1,000 employees
Industry
Education, Government & Non-Profit
Founded
1857
* Ladders Estimates

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