Director of Operations

YMCA of MEWSA

$80K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Proven leadership in wellness and fitness management.
  • Experience in program development and facility operations.
  • Bachelor's degree or equivalent experience in a related field.
  • YMCA Multi-Team Leader certification preferred.
  • At least five years in supervisory roles or relevant work experience.
  • Proficient in MS Office Suite (Outlook, Excel, Word).
  • Experience in budget development and facility management.

Responsibilities

  • Supervise and lead Branch Directors to ensure effective operations.
  • Oversee Wellness Department, including programming and personal training.
  • Manage operations at the Oakcrest facility.
  • Collaborate with Community Campus leaders to build partnerships.
  • Monitor and assess monthly financial performance, focusing on membership and programs.
  • Develop and manage the overall branch budget for financial health.
  • Drive branch growth through innovative programming and member engagement.

Benefits

  • Opportunity for professional growth and development.
  • Supportive leadership structure with access to executive guidance.
  • Collaborative work environment fostering community partnerships.
  • Engagement in innovation-focused programs that align with the YMCA mission.
Full Job Description
POSITION SUMMARY: Under the leadership of the Executive Director, the Director of Operations will be responsible for the successful overall operation of the branch including membership, wellness and program implementation and delivery, budget, staff leadership, and financial results.

ESSENTIAL FUNCTIONS:

  • Provide supervision and leadership to all Branch Directors to ensure sound operations and program implementation and advancement.
  • Provide direct oversight and leadership to the Wellness Department, including scheduling, programming, chronic disease program delivery, equipment acquisition and upkeep, personal training oversight.
  • Provide oversight and leadership to the Oakcrest facility.
  • Foster a climate of partnership with Community Campus leaders.
  • Monitor monthly financial status, including membership and program delivery, membership and program income, expenses, cost controls and revenue opportunities.
  • Develop and manage overall branch budget.
  • Provide leadership to branch growth through program expansion, member recruitment and retention.
  • Foster a climate of innovation to develop member and community focused programs which support the Y mission, goals and strategies.
  • Ensure the overall safety of the facility.
  • Work closely with the COO and Executive Director in developing and working with the Branch Board of Managers.
  • Support the Branch Annual Support Campaign.
  • Support the association-wide fund development efforts and events.
  • Ensure the building and all programs are within all YMCA standards and that all local, state and federal regulations are met.


REQUIREMENTS:

  • Proven Wellness/Fitness leadership experience
  • Previous experience in programming and building operations.
  • BS/BA degree or equivalent education and experience in related field
  • YMCA Multi-Team Leader certification preferred
  • Five years of proven supervisory skills or relevant work experience.
  • Knowledge of MS Office Suite (Outlook, Excel, Word, etc.)
  • Facility management experience
  • Budget development and management experience


PHYSICAL REQURIEMENTS/WORKING CONDITIONS:

  • Must be able to meet deadlines and handle one-self professionally during difficult situations.
  • Must have excellent written and verbal communication skills.
  • Must be able to conduct presentations in front of groups of people.
  • Must be able to use a computer effectively.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Working conditions are normal for an office environment, with sitting, bending, lifting of normal office work.
  • Work may require frequent weekend and evening work.

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