State of Illinois

Director of Operations

State of Illinois$120K — $130K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-year college degree in criminal justice, law, public administration, or business administration.
  • 4 years of relevant administrative experience in a public or business organization.
  • 5 years of experience supervising professional staff is preferred.
  • 1 year of project management experience using continuous improvement methods is preferred.
  • Experience developing policies/procedures for at least 4 years is preferred.
  • 3 years of management experience in a unionized workforce is preferred.
  • 2 years providing training to stakeholders is preferred.

Responsibilities

  • Serve as Director of Operations under the Chief of Staff.
  • Provide oversight and direction for staff engaged in case management.
  • Oversee training and quality assurance for Board Members and Commissioners.
  • Act as a full-line supervisor for staff members.
  • Represent the Board in meetings with internal and external stakeholders.
  • Contribute to Board-level policy discussions as a senior leadership team member.
  • Perform additional duties as assigned within the scope of the position.

Benefits

  • Monday-Friday work schedule.
  • Comprehensive health, life, vision and dental insurance.
  • Paid parental leave.
  • Pension plan and deferred compensation options.
  • 12 paid sick days per year.
  • 10-25 vacation days based on seniority.
  • 3 pro-rated personal days based on start date.
  • 13-14 paid state holidays annually.
Full Job Description
Job Requisition ID: 56698
Opening Date: 06/05/2026
Closing Date: 06/22/2026
Agency: Illinois Prisoner Review Board
Class Title: SENIOR PUBLIC SERVICE ADMIN (40070)
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated Starting Salary $120,000, - $130,000 annually
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Term Appointment/ Agency

In-Office Requirement: 4 to 5 Days per week in office, depending on operational needs, once certified

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Position Overview:

The Illinois Prisoner Review Board is seeking to hire a driven, innovative Director of Operations for our Operations Unit. The Director of Operations is a senior leader directly under the Chief of Staff and will perform a variety of complex, specialized administrative duties for the Unit, serving as a bridge between the Board and the agency. This position is dynamic in nature, balances multiple competing priorities, and plans, organizes, directs, and evaluates the day-to-day operations, workflows, and efficacy of the agency's Operations Unit. Must be comfortable with verbal and written communication, disseminating information to diverse populations, implementing policies and procedures across the Unit, and providing training to Board Members and Commissioners. The ideal candidate will have an adaptive management style and also be able to work with Board Members, other members of PRB senior staff, and other agencies within State Government. We invite all qualified candidates interested in public safety to apply.

The Prisoner Review Board offers a robust benefit package including:
  • Monday-Friday schedule
  • Health, life, vision, and dental insurance
  • Paid Parental leave
  • Pension Plan
  • Deferred Compensation, and other pre-tax benefit programs
  • Employees earn (12) paid sick days annually
  • (10-25) paid vacation days (based on years of service)
  • Employees earn (3) paid personal days (pro-rated based on start date)
  • (13-14) paid state holidays annually

Work hours and schedule will be mutually agreed upon by supervisor during the onboarding process.

Essential Functions

  • Under direction of the Chief of Staff of the Prisoner Review Board (PRB), serves as Director of Operations.
  • Provides administrative direction and oversight to PRB staff engaged in case management supporting the functions and operations of the agency.
  • Provides administrative direction and oversight for training and quality assurance for Board Members, and Commissioners.
  • Serves as full-line supervisor.
  • Represents the Board in meetings with other internal State stakeholders (e.g. IL Department of Corrections or Governor's Office) and participates in meetings with external stakeholders at the request of the Chief of Staff.
  • As a member of the senior leadership team, provides input into Board-level policy discussions.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.


Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with coursework in criminal justice, law, public administration, and/or business administration.
  • Requires four (4) years of progressively responsible administrative experience in a public or business organization.


Preferred Qualifications

  • Prefers five (5) years of experience supervising professional staff.
  • Prefers at least one (1) year of project management experience using continuous improvement/process improvement methods such as Lean, Six Sigma, Total Quality Management, Value Stream Mapping, or similar.
  • Prefers four (4) years of professional experience developing policies and procedures.
  • Prefers three (3) years in a management role in a unionized workforce/workplace.
  • Prefers two (2) years providing training for internal and external stakeholders.


Conditions of Employment

  • Requires ability to successfully pass Illinois Department of Corrections, Illinois State Police and county jail background checks as necessary to enter required correctional facilities throughout Illinois.
  • Requires ability to travel in the performance of duties, with overnight stays as
    appropriate. Requires appropriate, valid driver's license.
  • Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends. This also requires the ability, on rare occasions, to work in a 24 hour 'on call' capacity.
  • Requires ability to use agency supplied equipment (i.e., mobile phone, laptop, etc.).
  • Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
  • Requires the ability to become Law Enforcement Agencies Data System (LEADS) certified within 90 days of employment with the agency and maintain certification.


The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Prisoner Review Board's mission is to function under statutory authority as a quasi-judicial body with a primary focus on public safety. It further acts as a checks and balances on other state and local institutions. The Board imposes release conditions for incarcerated individuals who are exiting penal facilities, revokes and restores good conduct credits from inmates and conducts hearings to determine whether parolees have violated conditions of parole. The Board also notifies victims and their families when an inmate is about to be released from custody. Finally, the Board makes confidential recommendations to the Governor relative to clemency petitions.

Work Hours: Monday - Friday 8:30am-5:00pm
Headquarter Location: 1001 N Walnut St, Springfield, Illinois, 62702
Work County: Sangamon
Agency Contact: Krista Kincaid
Email:
Posting Group: Leadership & Management

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

About State of Illinois

The name "Illinois" comes from a Native American word meaning "tribe of superior men." Louis Joliet and Father Marquette were the first Europeans to arrive in Illinois in 1673. Illinois became a state on December 3, 1818 and was the 21st state to enter the Union. The state motto is "State Sovereignty, National Union." Illinois is the fifth most populous state in the country with almost 12.9 million people. Abraham Lincoln and three other U.S. Presidents have called Illinois home, including Ulysses S. Grant, Ronald Reagan and Barack Obama. The General Assembly adopted the state slogan, "Land of Lincoln" in 1955. Springfield is the state capital and home to more Abraham Lincoln sites than any other place in the United States, including the Lincoln Home National Historic Site, Abraham Lincoln Presidential Library and Museum, Old State Capitol, Lincoln Tomb State Historic Site, and Lincoln-Herndon Law Office.

State of Illinois Careers

Join the dedicated team at the State of Illinois and discover a wealth of job opportunities where professional growth and innovation are at the forefront of its mission. The State of Illinois is renowned for its commitment to excellence and diversity, offering careers that cater to a variety of skills and interests.

Work You’ll Do

At the State of Illinois, every position contributes to the betterment of its community and the nation. Whether it's through leadership roles or entry-level positions, the impact of your work will be felt across various sectors. The State provides a platform where skills are honed, and professional aspirations are nurtured.

Explore Diverse Job Opportunities

The State of Illinois offers a range of employment options from administrative roles to environmental conservation, healthcare, and more. Each career path is equipped with comprehensive benefits and opportunities for career advancement.

Internship Programs

Kickstart your career with the State of Illinois through its dynamic internship programs. These opportunities are designed for those who are looking to develop their professional skills in a real-world setting, providing a stepping stone to full-time employment.

Innovative Work Environment

Innovation is key in the operations at the State of Illinois. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the State towards efficiency and effectiveness in service delivery.

Professional Growth and Development

The State of Illinois is committed to the professional development of its team. With access to diverse training programs, including leadership development and diversity training, employees are well-equipped to ascend in their careers.

Benefits and Culture

The employment experience at the State of Illinois is enhanced by its inclusive culture and comprehensive benefits package. The State values the well-being and satisfaction of its team, ensuring a supportive and positive work environment.

Networking and Career Advancement

Networking within the State of Illinois can significantly enhance career trajectories. Employees have numerous opportunities to connect with leaders and peers through various events and professional groups, fostering a community of collaboration and support.

Join the Team

The State of Illinois is continuously hiring new talent. Explore open positions that match your skills and interests. The hiring process at the State of Illinois is transparent and thorough, ensuring that the best candidates are selected for the right positions. Prepare your resume, ace the interview, and join a team that values hard work and dedication.

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