Director of Operations

SBM Management

$90K — $105K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, communications, or a related field
  • 5-10 years of relevant experience or equivalent education and experience
  • Valid driver's license may be required

Responsibilities

  • Manage costs and revenue to achieve financial goals
  • Expand business within Strategic Accounts and negotiate customer agreements
  • Direct operations to fulfill contractual responsibilities and exceed customer service expectations
  • Implement safety programs to maintain a safe work environment
  • Ensure compliance with all relevant regulations such as FLSA and OSHA
  • Oversee division budget compliance for identified accounts
  • Manage and develop staff to ensure their satisfaction and alignment with company goals
  • Provide managerial authority over Regional Operations Directors
  • Participate in developing and implementing company goals and strategic vision
  • Travel as required for the position

Benefits

  • Equal opportunity workplace
  • Commitment to diversity and inclusion in hiring practices
Full Job Description
Description

Position at SBM Management

SBM is searching for an Operations Director! The Operations Director will be responsible for directing and implementing company policy to ensure compliance with contract responsibilities.
Responsibilities:
  • Manage costs and revenue to meet company top and bottom-line financial goals including:
  • Expanding business within Strategic Accounts / Clients, negotiating increases with Customers, reduction of operating costs, and or changes in schedules or processes
  • Directing operations necessary, both directly and through subordinate managers, to carry out contractual responsibilities and profitability that meet both the Customer's contractual expectations but to exceed their service expectations resulting in the creation of complete Customer satisfaction.
  • Maintain a safe work environment for self and employees by implementing comprehensive safety, recognition, and training programs
  • Ensure compliance with local, state, and federal regulations, such as FLSA, OSHA, ADA, etc.
  • Division - Budget compliance for identified Accounts
  • Manage and retain a qualified (individually or through subordinate) staff that is reasonably satisfied with position and compensation, understands, and is trained for their position and has a clear line of sight to the goals and expectations of the company and
  • recognized the impact their contributions to the Company
  • Provide managerial authority over Regional Operations Director(s)
  • Participate in the development and implementation of company goals and strategic vision
  • Travel is required for this position
Qualifications:
  • Bachelor's degree in business, communications, or a related field from a four-year college or university
    with 5-10 years of experience; or equivalent combination of education and experience.
  • May be required to have a valid driver's license.

Compensation: $90,000 - 105,000 per year

Shifts: Variable shifts, some weekends and holidays as needed

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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