Director of Operations

Pulliam Restoration

$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Leadership experience in restoration, construction, trades, logistics, or similar fields.
  • Strong communication and organizational skills.
  • Ability to handle multiple priorities and manage personnel effectively.
  • Attention to detail and strong follow-through.
  • Valid driver's license with an acceptable driving record.

Responsibilities

  • Lead and mentor Project Managers and production staff.
  • Maintain accountability and operational standards throughout the team.
  • Monitor job progress, including documentation and schedules.
  • Ensure organization and operational readiness of vehicles and equipment.
  • Coordinate staffing logistics to optimize operations.
  • Assist in improving workflows and operational efficiency.
  • Proactively identify and resolve operational issues before they escalate.

Benefits

  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Company vehicle and technology (if applicable).
  • 401k matching benefits.
Full Job Description
Director of Operations
Pulliam Restoration - Columbia, SC

Pulliam Restoration is seeking a proactive and organized Director of Operations to help lead and strengthen our restoration operations team.

This position is responsible for overseeing daily operations, supporting Project Managers and Technicians, maintaining operational standards, and helping ensure that jobs, vehicles, equipment, and personnel are operating at a high level.

We are looking for a leader who is dependable, detail-oriented, accountable, and capable of creating structure and consistency within a fast-paced environment.

Key Responsibilities
  • Lead and support Project Managers and production staff
  • Help maintain accountability, organization, and operational standards
  • Monitor job progress, documentation, scheduling, safety compliance, and quality
  • Ensure company vehicles, equipment, and shop areas remain organized and operational
  • Coordinate staffing and operational readiness
  • Assist in improving systems, workflows, and operational efficiency
  • Help identify and solve operational issues before they escalate
  • Maintain visibility into field operations and overall department performance


Qualifications
Required
  • Leadership or management experience in restoration, construction, trades, logistics, or similar industries
  • Strong communication and organizational skills
  • Ability to manage multiple priorities and personnel effectively
  • Strong follow-through and attention to detail
  • Valid driver's license with acceptable driving record
Preferred
  • Restoration industry experience
  • Experience leading teams in fast-paced service environments
  • Familiarity with Xactimate, ALBI, Encircle, or similar software platforms
  • Experience with EOS or accountability-based leadership systems


Compensation & Benefits
  • Competitive salary based on experience
  • Health, dental, and vision insurance
  • Paid time off and paid holidays
  • Company vehicle and technology (if applicable)
  • 401k Matching


Schedule
  • Full-time
  • Monday - Friday
  • Emergency response availability as needed


To Apply

Please submit your resume along with a brief summary of your leadership and operational experience.

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