Job DescriptionThe Director of Operations will lead a diverse team of facilities personnel, ensuring the highest standards of cleanliness, safety, and aesthetic appeal across the campus. This role involves strategic planning, financial management, and fostering strong client relationships, particularly with SpaceX stakeholders in a very dynamic and consistently changing environment.
Pay:$120,000 -
$140,000The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. You may be eligible to participate in a Company incentive or bonus program.
Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management
LOCATION: Brownsville, TX
ResponsibilitiesLeadership: - Lead a diverse team of approximately 240 facilities personnel, fostering a positive work environment and promoting teamwork.
- Oversee janitorial staff and operations, ensuring a high standard of cleanliness and hygiene across the campus.
- Manage grounds operations, ensuring compliance with safety standards and effective SOW cleaning for the facilities.
- Oversee the landscaping team to maintain the aesthetic appeal of the campus grounds, including plant care, lawn maintenance, and seasonal decorations.
- Oversee the on-site house cleaning program to include general cleaners, inspectors, and houseman.
- Oversee the on-site bicycle tech program to ensure program is managed and successful.
- Overall management of a 3 shift 24/7/365 operation.
Conflict Resolution: - Address and resolve conflicts within the team or with external stakeholders in a professional and effective manner.
- Meet all KPI expectations.
Profit & Loss (P&L) Knowledge: - Manage the site's budget and financial operations, including P&L responsibility, cost control, and financial reporting.
Client Relationship Building: - Establish and maintain strong relationships with SpaceX stakeholders, ensuring high levels of customer satisfaction and addressing any concerns promptly.
Strategic Planning: - Develop and implement strategic plans for facility management, aligning with all SpaceX objectives and ABM's standards.
Safety Management: - Enforce strict safety protocols, conduct regular safety trainings, and ensure compliance with all health and safety regulations.
Required Experience & Skills: - Proven experience in janitorial services along with high level general management skills.
- Demonstrated ability in managing a multi-service site.
- Strong leadership skills with experience in team management.
- Excellent conflict resolution and problem-solving abilities.
- In-depth knowledge of P&L management and financial reporting.
- Proven track record in building and maintaining client relationships.
- Strategic planning capabilities with a focus on operational efficiency.
- Comprehensive knowledge of safety management and compliance with OSHA standards.
QualificationsQualifications: - Bachelor's degree in Facility Management, Business Administration, or related field preferred.
- Minimum of 7 to 10 years of experience in facilities management or safety operations, with at least 2 years in a supervisory role.
- Minimum of 3 to 5 years of experience overseeing large-scale facilities operations, including janitorial and groundskeeping services, with responsibility for safety, compliance, vendor management, and performance optimization; strongly preferred
