Director of Operations

Imperial Dade

$160K — $170K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of progressive operations or warehouse management experience
  • 5+ years in a leadership role with large teams or multi-site responsibility
  • Bachelor's degree in supply chain management, business administration, logistics, or equivalent experience
  • Strong experience with WMS and ERP systems, and business tools (Microsoft Office and BI platforms)
  • Experience with process improvement or Six Sigma Certification
  • Union environment experience is a plus
  • Experience managing multiple unit operations

Responsibilities

  • Oversee all warehouse and delivery operations
  • Support development of the annual operating plan and manage budgets and KPIs
  • Lead safety, security, and regulatory compliance initiatives for local, state, and federal inspections
  • Partner with Branch Managers and Regional leadership to resolve service issues
  • Collaborate with Sales team to align products and services with customer needs
  • Mentor team members through coaching, performance management, and career development planning
  • Conduct coaching and corrective actions per company policies

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) program with company match
  • Life insurance
  • Generous paid time off package
  • Educational reimbursement
  • Paid family leave
  • Adoption assistance
Full Job Description
Imperial Brady has a Director of Operations role available in Jessup, Maryland!

The Operations Manager will oversee both local and cross-dock operations. This role requires a strategic leader with experience in high-volume distribution, change management, team development, and supporting high-performance teams. The ideal candidate will be adept at navigating ambiguity and driving business initiatives that support our rapid growth and operational excellence.

Full-Time Salary: $160,000 to $170,000 per year

You will:
• Take responsibility for all warehouse and delivery operations.
• Support the development of the annual operating plan; manage annual budgets, KPI targets, weekly performance reviews, and operational adjustments.
• Lead safety, security, and regulatory compliance initiatives for inspections required by all Federal, State, and local guidelines; host local, state, and federal inspections, including DOT, OSHA, FDA, and DEP.
• Partner with Branch Managers and Regional leadership to resolve customer and vendor service issues.
• Collaborate with the Sales team to align products and services with customer needs.
• Mentor and develop team members through coaching, performance management, and career development planning.
• Ensure coaching and corrective actions are conducted in accordance with company policies and procedures.

You have:
• 10+ years of progressive operations or warehouse management experience, including 5+ years in a leadership role with large teams or multi-site responsibility.
• Bachelor's degree in supply chain management, business administration, logistics, or equivalent experience is required.
• Strong experience with WMS and ERP systems, and business tools (Microsoft Office and BI platforms).
• Experience with process improvement or Six Sigma Certification is a big plus.
• Union environment experience a plus.
• Experience managing multiple unit operations.

We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

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