Director of Operations Hospice & Palliative Care

OSF HealthCare

$111K — $148K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degrees preferred (MBA, MPH, MSN).
  • 5+ years in home health or hospice, with 3 years in leadership roles.
  • Strong interpersonal and communication skills.
  • Proficient in Microsoft software and solid computer skills.
  • Analytical mindset with attention to detail; problem-solving capabilities.

Responsibilities

  • Lead and manage all hospice operations, focusing on clinical and non-clinical services.
  • Achieve operational excellence and meet clinical outcome objectives.
  • Drive financial performance and targets for hospice operations.
  • Champion service excellence to ensure timely patient access to care.
  • Facilitate collaboration across multidisciplinary teams within One OSF.
  • Advance outpatient palliative care initiatives.

Benefits

  • Salaried position with competitive hourly pay range.
  • Opportunities for career advancement within a leading health network.
  • Supportive work environment focused on patient-centered care.
  • Access to professional development and continuing education resources.
Full Job Description
Total Rewards

Expected pay for this position is $53.71 - $71.16/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.

Overview

POSITION SUMMARY:

The Director Operations Hospice & Palliative Care is responsible for the leadership and operational performance of all hospice operations, including both clinical care and non-clinical services delivered to patients. The Director is responsible for achieving Operational Excellence goals, Clinical Excellence outcomes and financial targets. The Director advances Outpatient Palliative Care, assures collaboration across the continuum of One OSF and is a visible service excellence champion ensuring patients receive timely access to OSF Hospice care, as the provider of choice.

Qualifications

REQUIRED QUALIFICATIONS:

Education:

  • Bachelors Experience: 5 years progressively more responsible work experience in home health or hospice 3 years leadership experience


  • Other: Excellent interpersonal and communication skills; Solid computer skills, including proficiency with Microsoft software; Strong analytical and problem solving skills, with the ability to be detail oriented.


PREFERRED QUALIFICATIONS:

Education:

  • Bachelor's Degree in clinical area or Master's degree with focus on clinical area or healthcare administration such as MBA, MPH or MSN


Experience:

  • Knowledge and experience with state, federal and Joint Commission regulations Hospice leadership experience.


Other:

  • Successful record of project management and team leadership
  • Strong public speaking and influential skills which portray expertise and resource sharing in leading Hospice operations toward results-oriented outcomes.

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