Director of Operations:

We are searching for a dynamic visionary with a hands-on entrepreneurial approach to propel our geographic reach as a state Director of Operations at Golden Steps ABA. This role will be the driving force behind Golden Step’s expanding mission of delivering exceptional Applied Behavior Analysis (ABA) Services to children with Autism Spectrum Disorder (ASD) in a new state or region.

Successful Directors of Operations are typically initiative takers who thrive on direct leadership to build out and grow our presence in a new area. You'll have the autonomy to shape strategies and implement systems that propel our growth while ensuring the highest standards of service for our patients.

Travel required

A day in the life:

• Ability to create/implement policies for respective state.
• Oversee client onboarding. 
• Coordination of scheduling. 
• Overseeing the management of schedules and cancellations. 
• Submitting authorization requests to insurance companies. 
• Oversee maintenance of CRM system.
• Ensuring the utilization of client hours and therapists’ availability. 
• Monitoring client’s insurance plans and Eligibility.  
• Collaborating with Talent Acquisition team to ensure talented hires.

• Attending job fairs

• Posting/sharing jobs on Job posting platforms and social media  

• Marketing initiatives to spread brand awareness for patients and candidates.
• Strategic planning to grow state. 
• Collaboration with other members of the management team to build and enhance internal strategies. 
• Other tasks as assigned.

What you will bring:

• A high EQ - you are a connector of people and a natural leader
• A track record of leading and managing a successful team for at least 2 years.
• A history of innovation and performance improvement
• An exceptional understanding of leadership and management that has been shaped by practical experience.
• Experience autonomously building something successful from start to finish.
• Proven ability to maximize productivity through thoughtful organization. 
• Ability to collaboratively communicate and lead team members from all departments and levels.

Education:

• Bachelor’s degree or higher strongly preferred.