Director of Operations, Food & Beverage

SH Hotels and Resorts

$190K — $205K *
Food & Beverages
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in Food & Beverage with progressive experience in upscale settings.
  • 4+ years managing high-volume operations generating $20M+ in revenue.
  • Experience in opening new restaurants or hotels is preferred.
  • Post-secondary diploma or degree is a plus.
  • Proven leadership with effective guest and team member engagement strategies.
  • Excellent verbal and written communication skills.
  • Availability to meet the demands of a 24-hour operation.

Responsibilities

  • Lead and optimize high-volume Food & Beverage operations to exceed hospitality standards.
  • Develop and implement strategic initiatives to elevate guest experiences.
  • Manage operational budgets and ensure financial performance aligns with goals.
  • Cultivate a collaborative environment for team learning and development.
  • Anticipate operational challenges and devise quick, effective solutions.
  • Motivate and inspire team members to deliver top-notch service and quality.
  • Champion sustainability and responsible practices in food and beverage management.

Benefits

  • Health and wellness programs.
  • Opportunities for professional development and growth.
  • Employee discounts across hotel services and locations.
  • Collaborative and supportive team environment.
  • Creative and energetic workplace culture.
Full Job Description
Director of Operations, Food & Beverage Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests. We're currently in search of a Director of Operations, Food and Beverage who shares these values and will champion them. If you strive to be a leader second-to-none, know how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We're looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone's not afraid to get in the trenches with their team to achieve the ultimate outcome. Sound like you? We'd love to connect. (Inside Tip: This role was made with room to grow for a service-minded rockstar) About you... Passionate about food & beverage and a minimum of 8 years of progressive Food & Beverage work experience, in a high-volume, upscale environment. Minimum of 4 years managing a high-volume Food & Beverage operation with at least $20M in F&B revenue. Prior experience opening a restaurant or hotel is preferred. A post-secondary diploma or degree would be a plus. An expert in food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation. $190,000-$205,000 annually + incentive bonus

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