Director of Operations

Crete United • $140K — $170K *
Easton, MA 02334In-Person
Real Estate & Construction
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years in electrical construction or commercial/industrial operations.
  • Proven leadership of multiple construction projects and teams.
  • Expert knowledge in electrical construction, project management, and cost control.
  • Strong grasp of financials, forecasting, and risk management.
  • Experience developing Project Managers and field personnel.
  • Bachelor's degree in Construction Management, Engineering, or related field preferred.

Responsibilities

  • Lead daily construction operations and project teams.
  • Set clear priorities and performance standards.
  • Oversee project execution and resource management.
  • Monitor project performance and intervene as needed.
  • Implement standardized processes for project turnover and closeout.
  • Enhance communication across departments to improve project outcomes.
  • Identify inefficiencies and drive productivity improvements.

Benefits

  • Medical/Dental/Vision Insurance
  • Company vehicle or gas stipend
  • Vacation / PTO
  • Strong company culture
  • 401K
Full Job Description
POSITION SUMMARY

The Director of Operations is a key member of the senior leadership team and is responsible for the overall operational performance of the company. This position provides leadership and accountability across project management, field operations, manpower planning, procurement, safety, quality, and project execution.

You'll be working closely with the General Manager, Estimating, Project Management, and Field Leadership, the Director of Operations ensures that projects are properly planned, staffed, scheduled, executed, and completed safely and profitably.

WHERE: South Easton MA

SALARY: $140-170K/yr

BENEFITS: Strong benefit package

  • Medical/Dental/Vision Insurance
  • Competitive Salary
  • Company vehicle or gas stipend
  • Vacation / PTO
  • Great culture with Relco and the Crete United network
  • 401K


WHAT WE EXPECT FROM YOU

  • Minimum 10 years of progressive experience in electrical construction or related commercial/industrial construction operations.
  • Demonstrated experience leading multiple construction projects and operational teams.
  • Strong knowledge of electrical construction, project management, scheduling, estimating, labor productivity, procurement, and cost control.
  • Demonstrated understanding of project financials, forecasting, change orders, contracts, and risk management.
  • Experience leading and developing Project Managers, Superintendents, Foremen, and field personnel.
  • Bachelor's degree in Construction Management, Engineering, Business, or a related field preferred; equivalent industry experience will be considered.


PRIMARY RESPONSIBILITIES

Operational & Project Leadership

  • Direct the day-to-day operations of the company's construction activities and provide leadership to Project Managers, Superintendents, General Foremen, and other operational personnel.
  • Establish clear operating priorities, expectations, accountability, and performance standards.
  • Oversee project execution from turnover through completion, ensuring projects are adequately staffed, scheduled, resourced, and managed.
  • Review project performance regularly and intervene early when projects are experiencing financial, schedule, labor, safety, or customer issues.
  • Establish consistent project turnover, planning, scheduling, and closeout processes.
  • Ensure effective communication between estimating, project management, field operations, purchasing, finance, and safety.
  • Identify operational inefficiencies and implement practical improvements that increase productivity and profitability.


Financial Performance & Profitability

  • Maintain accountability for operational and project financial performance.
  • Partner with the GM/Controller and Project Managers to monitor budgets, labor costs, productivity, committed costs, forecasts, and projected final costs.
  • Review work-in-progress and project forecasts to identify financial risks.
  • Establish corrective action plans for underperforming projects and monitor results.
  • Improve labor productivity, material utilization, equipment efficiency, and overall project profitability.
  • Participate in annual budgeting, forecasting, strategic planning, and operational goal setting.
  • Ensure lessons learned from completed projects are incorporated into future estimating and operations.


Workforce & Resource Planning

  • Develop manpower plans based on current backlog, upcoming work, project schedules, and anticipated business growth.
  • Ensure the company maintains the appropriate level and mix of electricians, foremen, apprentices, and support personnel.
  • Coordinate workforce allocation between projects to maximize productivity and minimize downtime.
  • Partner with Human Resources and field leadership on recruiting, retention, training, and employee development.


Safety & Quality

  • Champion a company-wide culture of safety and operational accountability.
  • Partner with the Safety Department to ensure compliance with OSHA requirements, company policies, and project-specific safety standards.
  • Hold operational leaders accountable for safety performance.
  • Establish and maintain consistent quality-control standards.
  • Reduce rework, callbacks, warranty costs, and preventable deficiencies.
  • Ensure field operations meet contract requirements, specifications, applicable codes, and company standards.


Estimating, Preconstruction & Business Support

  • Work closely with Estimating during project turnover and preconstruction.
  • Provide operational input regarding labor requirements, constructability, scheduling, procurement, risks, and execution strategy.
  • Participate in bid reviews and major project opportunities when appropriate.
  • Ensure operational assumptions used during estimating are realistic and aligned with field execution capabilities.
  • Provide feedback to estimating based on actual project performance.
  • Support the GM with strategic planning, major customer opportunities, and company growth initiatives.


Customer & Project Relationships

  • Maintain strong relationships with key customers, general contractors, owners, and strategic partners.
  • Assist with escalated project, contract, schedule, and customer issues.
  • Represent the company professionally in customer meetings and industry relationships.
  • Support the General Manager in maintaining key strategic accounts.


CLICK THIS LINK TO LEARN MORE ABOUT CRETE UNITED

https://youtu.be/eArEfojheAc

About Crete United

Crete United Careers

Joining Crete United presents an unparalleled opportunity to become part of a leading team of professionals dedicated to excellence and innovation. Crete United, known for its robust commitment to growth and diversity, offers a range of job opportunities that cater to various skills and career aspirations.

Explore Career Opportunities

Crete United is actively hiring and offers a variety of positions that challenge and foster professional development. With a culture that thrives on creativity, leadership, and teamwork, the company is an ideal place for those who are driven to excel in their professional lives.

Internship Programs

Start a career with Crete United through comprehensive internship programs designed to give hands-on experience in a dynamic work environment. Internships are a gateway to full-time employment and offer a unique insight into the company’s operations, contributing significantly to personal and professional growth.

Professional Growth and Development

Create United is committed to the professional growth of its team members. The company provides extensive training programs, including leadership development and diversity training, ensuring that every team member has the opportunity to advance their career.

Benefits and Culture

Crete United is proud of its inclusive culture that supports its team members' well-being and professional aspirations. The company offers competitive benefits, fostering a supportive environment where every employee can thrive.

Innovation and Leadership

At the intersection of innovation and leadership, Crete United stands out as a leader in its industry. The company encourages a culture of innovation where new ideas are welcomed and nurtured.

Networking and Professional Development

Crete United believes in the power of networking and encourages its employees to engage in events and activities that enhance their professional networks. These opportunities not only boost career growth but also enhance the company’s collaborative environment.

Join the Team

Crete United is looking for passionate, curious, and innovative individuals to join its team. Explore open positions that match your skills and interests. Create United values solution-driven team players who are eager to contribute to the company’s success.

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Prepare for Your Interview

Aspiring candidates should prepare to discuss how their experiences and skills align with the position they are applying for. Crafting a well-organized resume and preparing for the interview process are crucial steps to securing a position at Crete United. Crete United is not just a company; it's a place where careers are nurtured, and futures are built. Join Crete United and be part of a team that values diversity, innovation, and leadership.
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