- We are hiring immediately for a Director of Operations position.
- Location: Mountain View, CA
- Schedule: Monday - Friday
- Pay Range: $185,000.00 - 195,000.00
- Bonus Eligible
Director of Operations: SouthRole Summary: Reporting to the VP of Operations, this Director provides tactical and strategic leadership for the South cluster. Uniquely, this role is the regional lead for Mobilization for the Bay Region and Technology. Reporting to the VP of Operations, this role is the "bridge" between the executive vision and site-level execution, ensuring that regional standards are met and talent remains stable across their specific territory.
The Director of Operations is the key partner to the BA/Client Food Team for strategy, program development, financial management, opening new business, and defining a culture of excellence in the service and experience of the operation. Specifically, this position oversees culinary, cafe, MK, food spot, catering and flex operations in partnership with the other Line of Business owners. The role also partners with the support functions, such as procurement, HR, finance, accounting and both workplace and food safety to deliver on program expectations and goals. Identifies, motivates, trains, develops and directs managers to deliver exceptional results and accomplish goals and projects.
The Director of Operations will focus on all aspects of the BA/Client Food program in a specific region in order to support operational excellence. This position reports into the VP and will leverage their strong business knowledge, culinary, hospitality and people management skills to deliver positive results for all aspects of the Food Program.
The great things you will be expected to do:
Operational Performance: Monitors cluster budgets across all operations and leverages data to drive continuous improvement.
SFO Integration: Oversees the integration of the SFO sites, ensuring stability, talent retention, and high operational standards during and post the transition.
Client Partnership: Acts as key partner to the client and collaborates with stakeholders to operationalize the food program, owning the overall user experience.
Cultural & Quality Leadership: Drives a culture of excellence and safety while maintaining a passion for high-quality food preparation and taste.
Strategic & Talent Management: Leads and mentors senior management to achieve business goals and talent development, with an eye on succession planning.
Financial & Operational Integrity: Manages all financial responsibilities and reporting timelines with honesty, ensuring teams operate within budget and program standards.
Minimum Qualifications:
10+ years of multi-unit operations management.
Strong financial acumen and experience managing complex budgets in a high-profile corporate environment.
Strong eye for operational and hospitality excellence
Associates at Bon Appétit are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
