DIMENSIONS/SCOPE OF POSITION:As a key member of the Administrative team, Director of Operations will assume a strategic role in the overall management of the Clinic. The Director of Operations primary day-to-day responsibility is planning, implementing, managing and controlling all Clinic activities of the company. This will include direct responsibility for clinic locations and physician extenders.
ESSENTIAL DUTIES/RESPONSIBILITIES:• Responsible for continuous evaluation of the clinic operations to provide and meet short and long-term strategic objectives.
• Monitors the performance of personnel through oversite of and regular meetings with managers to ensure staff scheduling, timely completion of assigned duties and efficient use of time; performs evaluations of direct reports; performs hiring, termination, and disciplinary actions when appropriate.
• Provides recommendations to strategically enhance operations performance and business opportunities.
• Ensures that effective internal controls are in place and ensure compliance with applicable federal, state and local regulatory laws and rules for financial and tax reporting.
• Performs other duties as requested by the Chief Operating Officer and physicians to ensure the efficient operation of the clinic.
• Serves as the Privacy Officer to ensure compliance with applicable regulatory agencies.
SUPERVISORY RESPONSIBILITIES: Clinic
QUALIFICATIONS: Education and/or Experience: Master's degree (MBA/MHA) Preferred. 7-10 years' experience in healthcare management/operations.
Language Skills: Able to communicate effectively in the English language.
Mathematical Skills: Basic arithmetic skills are required.
Reasoning Ability: Identifies and resolves problems promptly.
Computer Skills: Must be computer literate. Basic computer skills required.
Certificates, Licenses:
Other Skills and Abilities: Proven working experience as a Business Office Manager. Excellent communication and leadership skills. Ability to plan, multi-task and manage time effectively; Able to listen and respond well to questions and feedback.
Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families.- Medical / Dental / Vision Insurance
- HRA Option
- Flexible Spending Account
- Basic Life Insurance
- Voluntary Life Insurance Option
- Long-Term Disability
- Voluntary Short-Term Disability
- Accident Insurance
- Critical Illness Insurance
- 401(k) Plan Matching + Profit Sharing
- Employee Assistance Program
- Paid Time Off
- Paid Holidays
