Summary:
Under the direction of the Regional Director of Operations (RDO), oversees the operational segment (Production Managers, Project Managers, Project Specialists, Estimators, Warehouse) of an individual profit center by performing the following duties.
Position Essential Duties:- Directs, supervises, and coordinates the activities of the Operational staff, including any field crews.
- Through participative management techniques, employs a wide range of skills to maintain customer demand, and ensure proper customer support.
- As required, evaluates the need for external assistance, including personnel requirements, material needs and subcontractor requirements. Works with other operations to determine customer service capability and capacity.
- In conjunction with the RDO of Operations, helps to ensure profitability and a positive working environment through close communication of those areas that have a significant impact on the operation.
- Reviews various reports and directs the resolution of operational initiatives to minimize costs and prevent customer delays.
- Maintains close contact over operational procedures to ensure cost effectiveness. Evaluates each process and recommends and/or institutes modifications as required.
- Audits operational expenditures as required and ensures all attempts are made to maintain and reduce costs wherever possible.
- Coordinates and participates in general administrative and technical programs such as cost reduction, methods, communications, safety and housekeeping, employee training, and conformity with company work rules and regulations.
- In conjunction with other area offices, strives for an environment of constant operational improvement.
- Evaluates the performance of subordinate employees and recommends wage adjustment or change of status.
- Administers company policies and maintains positive employer/employee relations on the highest possible plane.
- Ensures use of safety devices and equipment, supervises housekeeping, and maintains a constant alertness for hazardous conditions and practices.
- Participates in job evaluations to provide information, job analysis and descriptive matter.
- Strong commitment to a culture of safety for all associates.
Job Qualifications - Minimum 5 years of managerial experience working in Commercial Flooring
- Commercial Flooring Sales and Project Management Experience is a plus
- Excellent Verbal and Written Communication Skills
- Critical Thinking, Time Management, Organization, Attention to Detail
- Professional Attitude and Appearance
- Evidence of the ability to lead and influence peers and clients
- Bachelor's Degree is preferred but not required.
