Director of Operations and Maintenance

Pacific Lutheran University

$82K — $100K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree and 3+ years in facilities leadership or 5+ years of relevant experience with 3 years in similar capacity.
  • Valid driver's license for at least 2 years.
  • Finalist must pass background checks and driver's certification training.

Responsibilities

  • Lead and mentor technical leads, aligning utility operations with administrative work.
  • Oversee hiring, performance management, and succession planning for operations and maintenance.
  • Provide strategic directorship for all campus trades, including HVAC and plumbing.
  • Modernize and prioritize scheduling of work orders and preventative maintenance.
  • Optimize resource allocation for labor and materials to enhance campus uptime.
  • Direct compliance with sustainability standards and manage building automation systems.
  • Ensure safety regulations are upheld and staff are trained in modern technical methods.

Benefits

  • Tuition remission for employees and dependents.
  • Comprehensive retirement plan.
  • Medical and dental coverage.
  • Paid vacation and sick leave, plus major holidays off.
  • Flexible time off options and eligibility for Public Service Loan Forgiveness.
Full Job Description
Posting Details

Posting Details

Posting Number:


Recruitment Type:
Open to All Applicants

Position Title:
Director of Operations and Maintenance

Position Type:
Administrator

Benefits Status:
Benefits Eligible

FLSA:
Exempt

Hiring Range:
$82,500 - $100,000 per year + benefits.

Location

Tacoma, WA 98447

Department:
Facilities Management

Posting Date:
06/08/2026

Closing Date
Review of application materials will begin immediately and continue until the position is filled.

Work Schedule:

Full-time; primary working hours Mon-Fri, 7AM-4PM, on-call 24/7 for campus emergencies; serves as the acting AVP for Facilities and Housing Operations during the AVP's absence.

General Description:

The Director of Operations and Maintenance (equivalent to Chief of Maintenance) is the strategic lead for all university maintenance and operations functions. This role is responsible for the technical integrity of the university's 24/7 utility infrastructure and the execution of the Asset Lifecycle Management model.

Executive Development Track: This position has a structured 2-5 year professional development track designed to transition the incumbent into an Executive Director-level role. Promotion to the Executive level is contingent upon demonstrated mastery of institutional budgeting, university-wide space policy development, and the leadership of large-scale capital improvements.

Essential Functions and Responsibilities:
  • Strategic Team Leadership:
    • Manage and mentor two primary technical leads: the Plant Engineer & Mechanical Team Lead and the Operations Manager, ensuring alignment between 24/7 utility operations and administrative work-management functions.
    • Workforce Planning: Oversee hiring, performance management, and succession planning for the operations and maintenance departments to build a resilient, skilled workforce.
  • Trade Oversight:
    • Chief of Maintenance: Serve as the "Chief of Maintenance" for all campus trades, providing strategic direction for skilled labor (e.g., HVAC, plumbing, electrical, carpentry).
    • Workflow Optimization: Modernize and oversee the prioritization, scheduling, and quality assurance of all routine work orders, preventative maintenance schedules, and in-house projects.
    • Resource Allocation: Optimize the utilization of labor, materials, and external contractors to maximize campus uptime and extend the lifecycle of university assets.
    • Vehicle Fleet management: oversee maintenance and operations of campus fleet.
  • Compliance, Sustainability & Modernization:
    • Compliance Lead: Direct the campus-wide plant operations to meet the 2029 state compliance roadmap and lead the implementation of the Building Automation System (BAS) Master Plan.
    • Support Modernization and Reduce Deferred Maintenance: Identify, prioritize, and manage deferred maintenance risks, collaborating with university leadership to secure funding and execute capital renewal projects.
  • Safety & Training: Ensure all university safety regulations are observed and that maintenance staff are trained in modern technical methods and the proper use of PPE.
  • Performs other duties as assigned.


Knowledge, Skills, and Abilities:
  • Proficiency in using data-driven tools (e.g., AssetPlanner) and reliability metrics to prioritize investments.
  • Ability to translate complex technical needs into a financial "business case" for university administration.
  • Ability to act as a strategic buffer between technical operations and university leadership, maintaining a focus on stewardship and institutional mission.
  • Sufficient knowledge of high-pressure steam safety, DDC controls, and structural systems to effectively direct specialized technical leads.
  • Ability to effectively communicate with a wide range of campus stakeholders.
  • Knowledge of and commitment to diversity, equity, and inclusion.


Required Qualifications:
  • Bachelor's Degree and 3+ years of experience in facilities leadership OR in lieu of a degree, 5+ years of work experience with at least 3 years in facilities leadership.
  • Valid driver's license (Must have had a valid driver's license for at least 2 years).
  • Finalist applicants must satisfactorily complete pre-employment background checks, including a driving abstract check, and pass PLU's Driver's Certification Training.


Preferred Qualifications:
  • Bachelor's degree in Engineering, Facilities Management, or a related field strongly preferred.
  • Experience in a higher education or complex institutional environment.


Work Conditions:
  • Frequent exposure to varied conditions (hot/cold/noisy) and potential hazards typical of a central utility plant.


Physical Requirements:
  • Regularly required to stand, walk, and climb to inspect facilities and project sites across a 100+ acre campus.


Special Instructions to Applicants:

Other Information:

PLU offers an excellent benefits package including tuition remission for employees and their dependents, retirement plan, medical, dental, paid vacation and sick leave, major holidays off (including Christmas/New Year's break), additional flexible time off, and many other great university benefits. PLU is a qualifying employer under the Public Service Loan Forgiveness Program as a 501©(3) tax-exempt organization. Click here for detailed benefits information.

For general application questions or if you need accommodations at any point in the application and/or interview process, please contact the Human Resources Office at 253-535-7185 or [email protected].

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