The Director of Operations and Facilities is responsible for the strategic planning, day-to-day operations, and continuous improvement of all facilities-related functions across the organization. This role ensures that physical spaces are safe, functional, compliant, and aligned with organizational needs, while delivering a high-quality workplace infrastructure for staff and visitors.

The role combines operational leadership, facilities planning, vendor management and cross-functional collaboration to maintain and enhance workplace infrastructure.

Responsibilities

• Oversee all facilities operations.
• Supervise Operations Staff.
• Prepare and keep up on budget for facilities and operational needs.
• Approve invoices, track spending trends, and implement cost-control strategies.
• Lead RFP processes, contract negotiations, and performance evaluations for vendors related to facilities and operations.
• Ensure all vendors meet service level agreements, compliance standards, and cost expectations.
• Emergency preparedness.
• Respond to urgent issues and coordinate rapid resolution of facility-related incidents.
• Partner with the Chief Operating Officer and other leadership to align facilities strategy with organizational growth and programmatic needs.
• Project management of facilities and operational issues as they arise.
• At the current time, BDS is renovating a new space that is on track to be completed in late [redacted]. The Director of Operations and Facilities will be involved in tracking progress and implementing the new space when it comes online.

Qualifications

• 7-10+ years of facilities or operations management experience.
• Demonstrated experience managing multi-site facilities.
• Knowledge of building systems, safety regulations, and compliance requirements.
• Proven ability to manage budgets and drive cost efficiencies.
• Experience in nonprofit, legal services, or mission-driven organizations preferred.
• Prior experience with a large renovation a plus.

Key Competencies

• Strategic and operational leadership.
• Strong project management skills.
• Problem-solving and decision-making under pressure.
• Excellent communication and stakeholder management.
• Attention to detail with a service-oriented mindset.
• Ability to balance long-term planning with day-to-day operational demands.

Position Information

This is a full-time, exempt, salaried position. The normal schedule is Monday to Friday 9am-5pm. The position is based at BDS's offices in Brooklyn and Queens, with regular travel between office locations as needed. The role also may require after-hours availability for emergencies or major facilities projects.

BDS determines salary on a pay scale based on education and experience. For this position there is a salary range of $125,000-$150,000. For someone with extensive experience, it is possible BDS would consider additional salary. BDS offers comprehensive benefits including health insurance and a 403(b)-retirement plan. To support work/life balance and family-friendly policies, BDS has generous vacation, sick, holiday, family, and medical leave policies.

Application Instructions

Click "Apply Now" to submit a cover letter and resume.

Please submit your application byOctober 30, 2026.