Director of Operations

Acme Manufacturing Company

$120K — $140K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of senior leadership experience in e-commerce, fulfillment, or manufacturing.
  • Expertise in LEAN Manufacturing, Six Sigma, or continuous improvement methods.
  • Familiarity with e-commerce systems, particularly Shopify.
  • Proficient in creating and managing Gantt charts.
  • Knowledge of project management methodologies including Agile and Scrum.

Responsibilities

  • Lead and oversee operations for shipping, logistics, receiving, and assembly teams.
  • Manage quality control processes to ensure product excellence.
  • Develop and coach department managers and employees for performance improvement.
  • Drive continuous improvement initiatives across various operational functions.
  • Monitor and adhere to departmental budgets while reporting to senior management.
  • Identify operational risks and implement mitigation strategies proactively.
  • Assist in the development and introduction of new products.

Benefits

  • Comprehensive benefits package including medical, dental, and vision coverage.
  • Paid holidays and vacation time.
  • 401(k) retirement plan with company match.
  • Opportunities for bonuses based on company performance.
  • Supportive work environment focused on professional growth.
Full Job Description
We are currently seeking a Director of Operations to lead our warehouse, assembly, shipping, and quality control teams in Denver, Colorado. This position offers an anticipated starting salary of $120,000 - $140,000 annually, plus bonus opportunities, and eligibility for our full benefits package, including health, dental, life, and 401(k).

What You'll Enjoy:

Competitive starting pay$120,000 - $140,000 per year, salaried, with bonus opportunities.

Comprehensive benefits package
Medical, dental, vision, short-term and long-term disability, 401(k), paid holidays, and vacation.

Great work environmentWe are a small but established company in the home décor space that invests in the right people. We have enjoyed an established pattern of growth and have no intention of slowing down.

Job Duties and Responsibilities:

Reporting to the General Manager, the Director of Operations will provide leadership for approximately 40 employees and three managers across our shipping, logistics, receiving, warehousing, assembly, and quality control teams. This position is responsible for leading multiple department managers while driving continuous improvement efforts to keep our already thriving operation moving forward. This position will be the senior leader for the following departments:
  • Warehouse shipping, receiving, and assembly/packing teams. This team consists of approximately 20 employees and one manager who are responsible for receiving inventory, storing products, assembling customer orders, and shipping complete orders.
  • Quality Control team. This team consists of one manager and three employees responsible for inspecting products received from overseas suppliers and ensuring they are free of defects and blemishes before being released into inventory.
  • Individual contributors, including our Buyer, who is responsible for procuring inventory and managing supplier orders, and our Project Manager, who leads process improvement initiatives.

Other areas of responsibility include but are not limited to:
  • Overall responsibility for day-to-day operations.
  • Managing departmental budgets.
  • Leading, coaching, and developing managers and employees.
  • Driving continuous improvement initiatives, utilizing our project manager.
  • Identifying risks early and leading mitigation strategies.
  • Assisting with new product development.
  • Ensuring compliance with OSHA and safety standards.


Who We Are Seeking:

The ideal candidate is a proven operational leader with extensive experience in e-commerce fulfillment, manufacturing, and supply chain operations. This individual has a track record of building high-performing teams, driving continuous improvement, and scaling operations while maintaining exceptional quality and customer service. Required qualifications are as follows:
  • 10 years of senior leadership experience in e-commerce, fulfillment, manufacturing, or a similar area.
  • Subject matter expertise in LEAN Manufacturing, Six Sigma, continuous improvement, or a similar area.
  • Experience with e-commerce, ideally with systems such as Shopify.
  • Experience creating, managing, and updating Gantt charts.
  • Experience with project management methodologies, including Agile, Scrum, Waterfall, and new product introduction (NPI) processes.

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