Idaho State University

Director of Operations, Academic Affairs (1303)

Idaho State University$80K — $90K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree, or Bachelor's degree with 5 years relevant experience.
  • 5+ years of progressive administrative and operational experience.
  • Exceptional written and verbal communication skills to engage stakeholders.
  • Demonstrated experience in managing complex budgets and financial forecasting.
  • Ability to learn higher education enterprise systems and apply data insights effectively.
  • Advanced data/information management skills.

Responsibilities

  • Design and manage efficient administrative procedures to improve service delivery.
  • Serve as the primary liaison between Academic Affairs and operational departments.
  • Manage day-to-day operations of the Provost's office and supervise staff.
  • Act as project manager for high-priority academic initiatives.
  • Track key performance indicators related to academic operations.
  • Prepare reports for executive-level decision-making in academic affairs.
  • Coordinate budget planning and monitoring for the Office of Academic Affairs.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Life insurance and disability plan included.
  • Employee assistance program (EAP) benefits.
  • Excellent retirement options with company contributions.
  • Generous paid time off and sick leave accrual.
Full Job Description
Director of Operations, Academic Affairs (1303)
Pocatello - Main
NOT eligible for remote work, on-campus position
Priority Date: August 12, 2026

Job Description

The Director of Operations serves as the administrative and operational backbone for the Office of Academic Affairs. Reporting directly to the Provost or Vice President for Academic Affairs, this role bridges the gap between academic vision and daily execution.

The Director is responsible for managing and optimizing administrative workflows, supporting the management of the academic affairs budget, coordinating faculty lifecycle processes, and ensuring that the operational infrastructure fully supports the institution's strategic academic goals.

This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered

Key Responsibilities
Administrative Operations & Workflow Optimization
* Design, implement and manage efficient administrative procedures across Academic Affairs to improve service delivery, ensure deadlines are met, and increase efficiency.
* Serve as the primary liaison between Academic Affairs and key operational departments (Human Resources, Finance, Information Technology, and Facilities).
* Manage the day-to-day operations of the Provost's office, including supervising administrative support staff.
* Establish and oversee a standardized executive-level reporting system.

Strategic Planning & Project Management
* Act as a project manager for high-priority initiatives originating from the Provost's office (e.g., accreditation reviews, strategic plan rollouts, SBOE initiatives, etc).
* Track key performance indicators (KPIs) related to academic operations and strategic plan milestones.
* Support the execution of key academic events.
* Coordinate and designate proxies to represent the Provost in meetings and project discussions.

Data Analysis & Compliance
* Prepare reports and relevant materials in support of executive-level decision-making.
* Collaborate with Institutional Research to gather, analyze, and present data related to faculty workload, course enrollment trends, and space utilization.
* Ensure academic operations comply with institutional policies, state/federal regulations, and accreditation standards.
* Draft, review, and update standard operating procedures and academic policy manuals.

Financial Management & Resource Allocation
* Coordinate with respective parties to establish and manage the annual budget planning process for the Office of Academic Affairs and its reporting units (colleges, library, etc.).
* Monitor expenditures, forecast academic resource needs, and provide regular financial health reports to the Provost.
* Evaluate and approve operational expenses, ensuring compliance with institutional policies and strategic priorities.
* Assist in the financial modeling for new academic programs, grants, and strategic initiatives.

Minimum Qualifications
  • Master's degree, or Bachelor's degree and 5 years relevant experience.
  • A minimum of 5 years of progressive administrative and operational experience.
  • Exceptional written and verbal communication skills, with the ability to navigate complex organizational structures and build consensus among multi-faceted stakeholders (faculty, staff, and administration).
  • Demonstrated experience managing complex budgets, financial forecasting, and resource allocation.
  • An ability to learn higher education enterprise systems (e.g., Banner, Workday, PeopleSoft) and apply data insights to relevant issues.
  • Advanced data/information management skills.

Preferred Qualifications
  • Master's degree in Higher Education Administration, Business Administration (MBA), Public Administration, or a closely related field.
  • Three years of relevant experience in a higher education setting.
  • Prior experience working directly within a Provost's or Dean's office.
  • Project Management Professional (PMP) or similar relevant certification or education.

Additional Information

You must submit your CV/resume, cover letter, and list ofthree (3) professional references, including current contact information. Thisposition will remain open until it is filled; however, priority considerationwill be given to applications received on or before August 12, 2026. Salary will be between $80,000 - $90,000 per year,commensurate with education and experience. Benefits include comprehensivehealth, dental, and vision; life insurance; disability plan; employee assistanceprogram (EAP); excellent retirement options and company contribution; andgenerous paid time off/sick leave accrual. All offers of employment areconditional pending the successful completion of a background investigation,provided by HireRight.

Posting Number: req2785
Type: Working 12 months per year
Position: Non-classified Staff
Division: Office Of Academic Affairs

About Idaho State University

Idaho State University (ISU) is a public research university in Pocatello, Idaho. Founded 1901 as the Academy of Idaho, ISU offers more than 280 programs at its main campus and at locations in Meridian, Idaho Falls, and Twin Falls. The university has a Carnegie classification of "Doctoral/Professional: Research University" and is accredited by the Northwest Commission on Colleges and Universities. ISU is the state's designated lead institution in health professions and medical education. The university has a faculty of more than 1,000 and a student body of over 12,000, including 3,000 graduate students. The university's sports teams are called the Bengals and compete in the Big Sky Conference.
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