Omni Hotels

Director of National Accounts

Omni Hotels • $90K — $120K *
Atlanta, GA 30349In-Person
Hospitality & Recreation
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, communications, or hotel management preferred
  • 7-10 years of experience in hotel sales, particularly with large meetings and conventions
  • Experience in sales solicitation, contract closing, site inspections, fam trips, and negotiations
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Strong understanding of departmental operations within a hotel

Responsibilities

  • Solicit and manage major market accounts for hotel/resort
  • Maintain communication with key accounts and solicit additional business opportunities
  • Assess client needs and determine the profitability of requested hotel services
  • Prepare guest proposals that align with client needs and hotel profitability standards
  • Negotiate and review contractual terms for hotel services under Director of Sales' supervision
  • Meet or exceed sales prospecting and revenue targets set by hotel management
  • Manage internal processes to reserve and confirm contracted services, including room and meeting space bookings

Benefits

  • Development and mentoring opportunities for sales staff
  • Opportunity to work closely with hotel management and leadership
  • Engagement in industry associations and trade shows for visibility
  • Supportive environment fostering professional growth
  • Contribution to a team-focused and customer-oriented work culture
Full Job Description
Director of National Accounts

Overview

The purpose of this role is to assist the Director of Sales and Director of Sales & Marketing in implementing strategies and tactics designed to maximize group revenue. Successful results are reflected in exceeding budgeted revenues and annual performance goals. This individual will work in collaboration with the Director of Sales and Director of Sales & Marketing to create a highly energized direct sales culture. Success is determined through improvement in the hotel's group revenue performance as compared to that of its defined competitors.

Responsibilities
  • Actively solicits and manages a major market on behalf of their hotel/resort
  • Plan and maintain regular communications with, and actively solicit additional business from, Hotel key accounts
  • Communicate and/or meet with parties interested in the Hotel's services and assess the parties' needs and whether the requested services would be a profitable or best use of the Hotel's rooms and space consistent with client needs and budgets
  • Prepare guest proposals with various options available for hotels services and products (rooms, events, F&B, convention or meeting space, pricing, dates, locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standards
  • Negotiate, prepare, and review terms of contracts for hotel services in compliance with hotel billing and rate guidelines and under supervision of Director of Sales
  • Meet or exceed targets for prospecting of sales opportunities and targets for revenue streams, as determined by hotel management
  • Execute and manage internal processes necessary to reserve and confirm the negotiated contract services, including blocking of guest rooms, meeting space, and catering requirements
  • Assist Director of Sales to stimulate productivity of all sales staff through guidance, development, and support
  • Assist the Director of Sales in developing and implementing the budgeting and forecasting process for the Hotel
  • Promote high visibility of hotel through active involvement in industry associations and trade shows
  • Provide mentorship and professional development to lower level and less experienced sales employees
  • Support and promote all corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program
  • Maintain high quality guest offerings, in coordination with Convention Services Department, and contribute to the protection and cleanliness of the owner's physical assets
  • Maintain a record of prompt and regular attendance at assigned work location and for work assignments, as scheduled by hotel managers
  • Interact and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors to the Hotel
  • Use computer and electronic devices and related software properly and effectively to communicate, including email, and to prepare reports and analyses of sales activity
  • Plan, prioritize, and implement sales strategies and sales plans, to manage multiple tasks and deadlines, and to work in a fast-paced environment
  • Complete assigned tasks and projects in a timely manner and as directed by hotel management
  • Contribute to and support the maintenance of a safe working environment, , and perform all work in compliance with hotel safety standards and all legal requirements
  • Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements
  • Attend and contribute to regular meetings of sales team and Hotel leadership, including daily meetings or interactions with Director of Sales regarding occupancy, business forecasts, and future availability of hotel rooms and services

Qualifications
  • Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
  • 7-10 years of related hotel sales experience at large meetings/conventions Hotel(s)
  • Must have experience in sales solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
  • Proficient in Microsoft Office including Excel, Word, PowerPoint and Outlook
  • Have strong working knowledge of all hotel departments


About Omni Hotels

Omni Hotels & Resorts is an American privately held, international luxury hotel company based in Dallas, Texas. The company was founded in 1958 as Dunfey Hotels, and operates 60 properties in the United States, Canada, and Mexico, totaling over 20,000 rooms and employing more than 23,000 people. The company is owned by Robert Rowling's TRT Holdings, who bought the company in 1996 from World International Holdings, Ltd. (WORLDHOTELS).
Learn more about Omni Hotels
Size
17,600 employees
Industry
Hospitality & Recreation
Founded
1983
* Ladders Estimates

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