Director of National Accounts
About the Role
We're seeking an experienced Director of National Accounts to drive growth across big box retailers and major distributor accounts within Jewett Cameron's omni-channel business.
This is a high-impact individual contributor role responsible for owning customer relationships, pricing, margin, forecasting, and overall commercial performance. The role requires hands-on selling, strong execution, and an "anything's possible" mindset to overcome challenges and build the business.
Success is defined by revenue and margin growth, program expansion, and positioning Jewett Cameron as a preferred, reliable supplier - not simply managing existing accounts.
What You'll Do
- Own, manage, and grow relationships with major big box retailers and distributor accounts
- Serve as the primary commercial contact, responsible for pricing, margin, forecasting, and overall account performance
- Drive revenue and margin growth through program expansion, assortment growth, and disciplined pricing
- Negotiate pricing, terms, and commercial agreements favorable to Jewett Cameron to protect net margins
- Position Jewett Cameron as a trusted, innovative, and reliable supplier of quality imported goods at competitive prices
- Prevent and manage issues related to quality, stockouts, returns, chargebacks, and service performance
- Identify and execute near-term sales opportunities while building longer-term account strategies
- Partner with Operations, Supply Chain, Product, and Finance to ensure reliable execution
- Manage customer expectations and resolve issues when challenges arise
- Travel regularly to visit customers, merchants, stores, and attend trade shows
What We're Looking For
- Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
- Proven success managing and growing big box retail and/or major distributor accounts
- Experience in building products, outdoor products, manufacturing, or distribution environments
- Strong commercial instincts with ability to negotiate pricing and terms while protecting margin
- Track record of growing business through program expansion and account penetration
- Comfortable navigating supply chain realities and customer expectations
- Highly self-directed and effective in a lean organization
- Strong problem-solving ability and bias toward action
How You'll Work at Jewett Cameron
- Innovate - find practical ways to grow the business and improve how we serve customers
- Collaborate - work closely across Sales, Operations, Product, and partners
- Deliver - follow through on commitments and perform at a high level
What We Offer
- Competitive salary commensurate with experience
- Performance-based bonus opportunity
- Medical, dental, and vision coverage
- 401(k) with company match up to 10%
- Paid time off and company holidays
