DescriptionDirector of CollectionsWe are currently seeking a dynamic and experienced Director of Collections to join our fast-growing team. The Director of Collections will play a crucial role in assisting with optimizing our verification, authorization and billing processes, enhancing workflows, and ensuring accuracy and efficiency in our front-end RCM operations. This individual will collaborate closely with the Director of Revenue Cycle Management, as well as other directors, departments, and providers to streamline processes and drive improvements.
Responsibilities:- Collaborate with the current Revenue Cycle Management to lead and oversee the departments, providing guidance, direction, and support to the team.
- Develop and implement strategies, in conjunction with the current Director of Revenue Cycle Management, to optimize billing processes, improve workflows, and enhance efficiency.
- Work closely with other directors and departments, alongside the current Director of Revenue Cycle Management, to identify opportunities for process improvement and implement best practices.
- Assist in overseeing the verification and authorization departments, ensuring seamless coordination between billing, verification, and authorization processes.
- Ensure compliance with billing regulations, standards, and guidelines, in partnership with the current Director of Revenue Cycle Management.
- Analyze data and trends, together with the current Director of Revenue Cycle Management, to identify areas for improvement and implement solutions to address challenges.
- Establish and maintain effective communication channels with providers, in collaboration with the current Director of Revenue Cycle Management, to resolve billing issues and ensure timely payments.
- Monitor key performance indicators (KPIs) related to Front end RCM operations, alongside the current Director of Revenue Cycle Management, and take corrective actions as needed to meet targets.
- Stay informed about changes in billing regulations, policies, and procedures, and ensure compliance with all relevant requirements, working alongside the current Director of Revenue Cycle Management.
- Develop and maintain documentation of billing processes, procedures, and policies, in partnership with the current Director of Revenue Cycle Management.
- Train and mentor teammates, in conjunction with the current Director of Revenue Cycle Management, to ensure high performance and adherence to best practices.
Qualifications:- Minimum of 7 years of experience working with a large medical practice, with a strong preference for experience in Orthopedic, Pain Management, Physical/Occupational Therapy, and/or Chiropractic settings.
- Proven experience in a leadership role in billing, revenue cycle management, or related field.
- In-depth knowledge of billing processes, regulations, and best practices within the healthcare industry.
- Strong analytical skills and ability to analyze complex data and trends.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with colleagues.
- Demonstrated leadership abilities, with a track record of leading teams and driving results.
- Detail-oriented with strong organizational skills and the ability to manage multiple priorities.
- Proficiency in billing software and Microsoft Office Suite.
- Ability to thrive in a fast-paced, dynamic environment and adapt to change.
Benefits:- Collaborative environment fostering continued growth in a multidisciplinary approach to medicine
- VERY competitive salary and a runway for professional growth
- Medical, Dental, and Vision Insurance
- Accrued paid time off, sick time, and six paid company holiday
- Retirement savings account with a percentage based company match
