Career Area:Sales
Job Description:Role Summary:Customer Solutions Core Region is seeking a
Director of Managed Accounts to lead growth for Construction Industries managed accounts across North America. This senior leadership role is responsible for strengthening long-term customer partnerships, driving profitable revenue growth, and delivering integrated, customer-centric solutions across segments.
Leading a team of 10-15 experienced Account Managers across the U.S. and Canada, this leader will play a key role in advancing commercial strategy, empowering cross-functional decision-making, and delivering measurable value for customers, dealers, and Caterpillar.
What You Will Do (Job Duties): - Identify customer needs, business challenges, and growth opportunities; develop holistic enterprise solutions that deliver measurable value.
- Build and sustain strategic, trust-based relationships with key customer, dealer, and Caterpillar stakeholders.
- Partner with dealers and internal teams to expand market opportunities, strengthen account plans, and deliver integrated solutions across segments.
- Make customer-focused decisions that balance responsiveness, risk, and business priorities while ensuring a seamless customer experience.
What You Will Have (Core Skills): - Value Selling: Builds trusted customer partnerships by understanding complex business needs and positioning differentiated solutions that deliver measurable value.
- Strategic Thinking and Decision Making: Anticipates market trends, evaluates opportunities and risks, and makes informed decisions that support long-term business growth.
- Negotiating and Influencing: Leads high-impact negotiations, influences decisions across stakeholder groups, and balances customer needs with business priorities.
- Collaboration: Builds alignment across customers, dealers, and internal teams to solve complex challenges and deliver integrated solutions.
- Effective Communication: Communicates clearly and credibly with diverse internal and external audiences to drive engagement, alignment, and results.
Top Candidates Will Have: - Bachelor's degree or equivalent experience.
- 20+ years of commercial experience, including customer-facing roles, sales growth accountability, and formal leadership responsibilities.
- Strong understanding of the construction industry, Caterpillar products, and the North American market.
- Demonstrated financial acumen and ability to connect commercial strategy to business outcomes.
Additional Information - Geographical coverage: North America, mostly US
- The role is posted in Peoria IL and Irving TX offices
- Caterpillar requires 5 days per week of onsite work
- Travel: 40 %, mostly domestic
- Relocation assistance is available within the US
- Sponsorship and International relocation support is NOT offered
Summary Pay Range:$189,080.00 - $283,630.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
* These benefits also apply to part-time employees
Posting Dates:August 3, 2026 - August 17, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
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