Director of Learning & Development

Towne Family of Companies

$150K — $195K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Education, Organizational Development, or related field.
  • Proven experience in training, learning and development, or organizational development with team management experience.
  • Strong understanding of Property & Casualty and/or Life & Health Insurance.
  • Excellent facilitation, instructional design, and communication skills.
  • Ability to manage multiple learning initiatives in a fast-paced environment.
  • Proficiency with HR software and learning management systems.
  • High level of collaboration, initiative, and adaptability.

Responsibilities

  • Design, implement, and evaluate training programs to enhance employee skills and engagement.
  • Create and coordinate specialized training sessions and internal staff development.
  • Collaborate with Marketing to create training tools and guidelines.
  • Oversee technical training for M&A actions.
  • Design and implement personalized career development plans for employees.
  • Train team members on updated quality control methods.
  • Partner with leadership to identify learning needs and support organizational goals.

Benefits

  • Excellent growth and advancement opportunities
  • Health, vision, dental, and Employee Assistance Program
  • Paid time off to include holidays, PTO, sick leave, and bereavement
  • Profit Sharing
  • Continuing education opportunities
  • 401K & Employer Matching
  • Identity theft protection
  • Tuition Reimbursement
  • Paid Training Opportunities
  • Paid Parental Leave
  • Wellness Plan
  • Volunteer Opportunities
Full Job Description
The good-faith compensation range for this role is expected to be $150,000 to $195,000, based on the role, market, internal equity, and candidate qualifications.

About the Role

  • Training Program Development: Design, implement, and evaluate training and professional development initiatives to enhance employee skills, productivity, and engagement.
  • Create and coordinate training sessions as needed and develop internal staff to support instruction in specialized subject areas.
  • In partnership with Marketing, create, maintain, and provide training tools, resources, procedures, and guidelines to support effective implementation.
  • Create and oversee technical training and procedures for M&A actions.
  • Design and implement career development plans tailored to both individual employee goals and organizational objectives.
  • Direct quality control and training team members in applying updated methods to facilitate skill development.
  • Partner with department heads and senior leadership to identify learning needs and support organizational objectives.
  • Coordinate with Enterprise Learning and Development teams to maintain consistent training processes, procedures, and guidelines.
  • Demonstrate a commitment to employee welfare and uphold values aligned with Towne's mission of fostering an inclusive and welcoming environment throughout all curriculums.
  • Ensure training and development activities comply with applicable legal and regulatory requirements.
  • Adhere to applicable federal laws, rules, and regulations, including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Perform other duties as assigned.


Skills and experience you'll need:

  • Bachelor's degree in Human Resources, Business Administration, Education, Organizational Development, or related field.
  • Proven experience in training, learning and development, talent development, or organizational development, with leadership or team management experience.
  • Strong understanding of Property & Casualty and/or Life & Health Insurance.
  • Strong facilitation, instructional design, presentation, communication, and interpersonal skills.
  • Ability to manage multiple learning initiatives and priorities in a fast-paced environment.
  • Proficiency with HR software, learning management systems, training tools, and reporting platforms.
  • High level of collaboration, initiative, sound judgment, and adaptability.


Bonus points if you have:

  • Leadership and soft skills, including the ability to lead a team, solve problems, communicate clearly, and manage details effectively.
  • Analytical mindset with experience evaluating training effectiveness and using data to guide learning decisions.


What we offer:

We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:

  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Health, vision, dental, and Employee Assistance Program
  • Paid time off to include holidays, PTO, sick leave, and bereavement
  • Profit Sharing
  • Continuing education opportunities
  • 401K & Employer Matching
  • Employee discounts
  • Identity theft protection
  • Tuition Reimbursement
  • Paid Training Opportunities
  • Paid Parental Leave
  • Wellness Plan
  • Volunteer Opportunities

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