Salary Range: $145,866 - $233,386 *may be adjusted based on geographical zone

** (prefer to be located in one of our established offices but will consider remote work)

Job Summary

The Director of IT is a collaborative, process-driven leader responsible for managing complex cross-functional initiatives, managing and coordinating external technology partners and managed service vendors, and aligning IT investments with business priorities. Reporting to senior leadership, the Director of IT owns the company's IT roadmap and budget and is part of a team responsible for managing company cybersecurity and compliance programs, including ongoing management of our CMMC Level 2 and NITS 800-171 environment, and serves as a trusted partner to internal leadership and 350+ staff across multiple U.S. offices supporting government programs and clients. The Director of IT manages one internal IT staff member and oversees outsourced IT operations and vendors to support critical infrastructure, provide solutions to technical challenges, and effectively manage competing priorities across technology, compliance, operations, and cost.

Essential Functions

• Manage relationships with managed service providers (MSP, MSSP) Cloud Service Providers (CSP), software vendors, and telecommunications providers to support and execute key business objectives.
• Oversee and maintain NIST 800-171 Rev. 2 compliant cybersecurity infrastructure, policies, procedures, and documentation; coordinate audits and collaborate with vendors and internal stakeholders to ensure compliance and operational effectiveness.
• Maintain working knowledge of enterprise infrastructure, cloud, collaboration, networking, and security technologies to effectively oversee outsourced IT operations and ensure alignment with business needs and organizational standards.
• Environment includes: Microsoft Entra ID/Azure, on-premise Active Directory, Azure Virtual Desktop/Windows 365, Office 365 and Intune, Microsoft desktop and collaboration platforms, enterprise backup solutions, VMware ESXi, Palo Alto Firewalls, NetApp storage, Cisco and Meraki networking, and Cisco UCS systems.


• Maintain working knowledge of AI platforms, automation tools, and emerging technologies, providing strategic guidance on evaluation and adoption to improve operational efficiency and solve business challenges.
• Lead and mentor one IT staff member, including workload management, training, and professional development.
• Lead development and maintenance of the IT roadmap, including infrastructure modernization, scalability planning, process improvement, and cost management aligned with organizational objectives.
• Oversee planning, coordination, execution and management of infrastructure and technology projects.
• Build strong relationships with internal stakeholders and ensure timely resolution of incidents and service requests through outsourced IT providers.
• Negotiate and manage service agreements, enterprise software licensing, SLAs, service metrics, and escalation procedures.
• Maintain IT policies, procedures, and operational documentation.
• Oversee ISP and connectivity services supporting multi-site and remote operations.
• Report on IT goals, operational performance, technology trends, and budget forecasts to leadership.
• Oversee enterprise change management processes and technology governance.
• Manage the IT budget, procurement activities, software licensing, and technology asset planning.
• Remain current on emerging technologies, cybersecurity trends, and industry best practices; identify organizational training needs related to the IT environment.
• Perform other duties as assigned.

Competencies

• Exceptional verbal and written communication skills, with the ability to translate complex technical concepts for non-technical stakeholders, including employees and senior leadership.
• Strong leadership in project, vendor, and contractor management, with experience overseeing large-scale IT initiatives and multi-technology infrastructure rollouts.
• Proven ability to lead and develop internal IT staff, providing guidance, mentorship, and fostering professional growth.
• Adept at prioritizing initiatives based on business impact and risk, delegating effectively, and resolving complex technical and organizational challenges.
• Highly organized, detail-oriented, and committed to quality and operational excellence.
• Skilled in problem-solving and troubleshooting, with the ability to collaborate with vendors, contractors, and internal teams to minimize disruptions and ensure timely resolution of IT issues.
• Flexible and adaptable to organizational needs, delivering exceptional customer service and fostering strong relationships across all levels of staff and management.
• Effective time management with a consistent record of meeting deadlines and achieving project objectives.

Required Education and Experience

• Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or a related field; equivalent military or professional experience may be considered in lieu of a degree.
• Minimum of 10 years of progressive experience in information technology operations, infrastructure oversight, and vendor management.
• Experience supporting IT infrastructure, operations, and/or cybersecurity initiatives within a government contracting (GovCon), NIST 800-171 Rev. 2, and/or CMMC-regulated environment.
• CISSP or CISM certification within one year of hire.
• Valid driver's license.

Preferred Education and Experience

• Experience managing or supporting a NIST 800-171 Rev2 compliant infrastructure.
• Familiarity with GCC and GCC High environments.
• Experience evaluating, implementing, or leveraging AI tools and platforms, including Microsoft Copilot, Claude, and Gemini.
• Background in security governance, risk management, and audit coordination.
• Experience supporting Department of Defense or federal contracting environments.
• Experience developing, documenting, and maintaining IT operational procedures, processes, and governance frameworks.
• Relevant certifications in Microsoft Azure, Microsoft 365 Administration, or related platforms.
• Experience in SharePoint administration and governance.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Position is primarily based in an office environment, with occasional exposure to varying noise levels that may require clear and auditable communication.
• Position may involve working in conditions that require prolonged periods of sitting, frequent use of computers and office equipment and collaboration in shared workspaces.
• Position will involve exposure to standard office equipment factors such as printer toner, paper dust, artificial lighting, and temperature variations due to air conditioning or heating systems.
• Position requires close visual focus for tasks such as operating a computer, reviewing documents and performing detailed analytical work.

Physical Qualifications

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Mobility: must be able to stoop, kneel, reach, walk, lift, grasp, feel, talk, hear, and perform repetitive motions.
• Hearing: must be able to hear audible safety alarms.
• Visual Acuity: must be adequate to perform above listed tasks in a safe manner and perform activities such as viewing a computer terminal and extensive reading.
• Lifting: must be able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Benefits

Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental, vision, life, short-term disability insurance, and 401(k) plan with employer match.

Disclaimer

This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is "at-will" which means that Bristol or employee can terminate the employment relationship at any time with or without cause.