Director of Human Resources

Silverado Resort

$130K — $150K *
Napa, CA 94558In-Person
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of progressive HR experience in a resort or related industry, or equivalent education and experience.
  • Supervisory experience is mandatory.
  • Relevant college coursework is advantageous.
  • Knowledge of employment laws is essential.

Responsibilities

  • Adhere to the company's service culture and standards.
  • Lead and manage the Human Resources team effectively.
  • Prepare and oversee the HR budget.
  • Ensure compliance with all HR regulations and laws.
  • Innovate ways to motivate team members for better guest experiences.
  • Communicate new HR policies and information to staff.
  • Conduct leadership training and educate managers on HR processes.

Benefits

  • Opportunities for professional development and training.
  • Involvement in local community initiatives.
  • Flexible work schedules to accommodate personal obligations.
Full Job Description
SALARY RANGE $130,000 - $150,000 DOE. As Director of Human Resources, you'll drive HR and initiatives such as talent acquisition and retention, benefits, employee relations and learning & development programs. You'll be one of the drivers of the company culture, whilst ensuring the team members deliver a guest experience that is aligned with company's' service culture. You'll also coach leadership team on all people-related matters.

Essential Functions

  • Must adhere to the company's Service culture - 4 Keys to creating guests for life.
  • Must participate in all resort required meetings and trainings.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
  • Direct and supervise Human Resources team.
  • Prepare and maintain Human Resources budget.
  • Maintain thorough and current knowledge of all Human Resources/employee regulations and laws and ensure that the property is in compliance.
  • Develop creative ways to inspire and motivate team members to provide guests with a unique experience.
  • Develop awareness and reputation of the resort and the brand in the local community and promote team member involvement in local community.
  • Communicate new policies, information, and directives to all employees.
  • Work with department leaders to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
  • Set up, approve, and maintain all wage and salary programs, including performance evaluations.
  • Update and submit required reports in a timely manner.
  • Spearhead Service Culture committee and drive activities that promote work/life balance and overall engagement.
  • Conduct Leadership training sessions.
  • Educate and train managers on HR related discipline process to foster productivity and enhance performance.
  • Maintain compliance with Silverado Resort policies, standards and regulations to ensure safe and efficient operation of the resort.
  • Abide by all resort policies and safety rules.
  • Perform other duties as requested by management.


Qualifications

  • At least 5 years of progressive Human Resources experience in a resort or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
  • Previous supervisory responsibility required.
  • College course work in related field helpful.
  • Familiarity with and knowledge of employment laws required.


Work Conditions and Schedule

  • Weekend and holiday availability may be required as well as flexibility with work schedule.
  • The scope of the position may sometimes require a work week over 40 hours, including nights, occasional weekends and occasional holidays.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • The role requires sitting at the desk in front of the computer for an extended period of time.


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