Director of Human Resources People and Culture | Marriott Boston Quincy

Crescent

$110K — $125K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of HR leadership experience in a hotel setting is required.
  • Familiarity with Marriott brand and HR systems is essential.
  • Experience in full-service hotel operations is preferred.
  • Demonstrated success in driving engagement and culture initiatives.
  • Strong background in employee relations and leadership coaching is needed.
  • Ability to influence operational leaders is critical.
  • Proficiency in communication, presentation, and facilitation skills is important.
  • Highly organized with the ability to juggle multiple priorities in a fast-paced environment.

Responsibilities

  • Provide strategic HR leadership as part of the Executive Committee.
  • Drive associate engagement and promote a positive workplace culture.
  • Lead initiatives in leadership development and HR operations.
  • Foster strong associate relations and support performance management.
  • Create meaningful experiences for associates to enhance guest satisfaction.
  • Be a visible and approachable leader throughout the hotel operations.
  • Ensure HR compliance across all departments.

Benefits

  • Operational incentive plan eligibility.
  • Comprehensive benefits for eligible associates and their families.
  • 401(k) program with company match.
  • Travel discounts at Crescent-managed properties across North America.
  • Opportunities for career growth in a leading hospitality management company.
Full Job Description
The beautiful Marriott Boston Quincy is seeking an on-site Director of Human Resources, People and Culture.

This role is ideal for an HR leader who thrives in hospitality, understands the pace and complexity of a full-service hotel operation, and believes Human Resources should be a visible, operationally engaged partner to every department in the hotel.

We are committed to providing you with:

  • Highly competitive annual salary of $110,000 - $125,000 based on experience
  • Operational incentive plan eligibility
  • Comprehensive benefits for eligible associates and family members
  • 401(k) program with company match
  • Travel discounts at Crescent-managed properties throughout North America
  • Career growth opportunities with a leading hospitality management company


ESSENTIAL JOB FUNCTIONS:

The Director of Human Resources serves as a key member of the hotel Executive Committee and provides strategic leadership across all areas of associate relations, engagement, leadership development, recruitment, training, performance management, culture-building, and HR compliance.

This role will focus heavily on strengthening associate engagement, fostering a positive and accountable workplace culture, and developing leaders at all levels of the organization. The ideal candidate is highly visible, approachable, operationally engaged, and passionate about creating meaningful associate experiences that ultimately elevate the guest experience.

Key responsibilities include: Associate Engagement and Culture, Leadership Development and Human Resources Operations. This position is 100% on-property.

REQUIRED SKILLS/ABILITIES:

  • Minimum 5 years of Human Resources leadership experience within a hotel environment is required.
  • Marriott brand experience and knowledge of Marriott HR systems and platforms is required.
  • Full-service hotel experience is strongly preferred.
  • Proven experience driving associate engagement and culture initiatives
  • Strong employee relations and leadership coaching background
  • Ability to influence and partner effectively with operational leaders
  • Excellent communication, presentation, and facilitation skills
  • Highly organized with the ability to manage multiple priorities in a fast-paced hospitality environment


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