Director of Housing and Outreach Services

Looking Glass Community Services

$80K — $85K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred, professional experience may substitute
  • Certification as a Qualified Mental Health Associate or Traditional Health Worker preferred
  • Strong understanding of developmental issues in children and adolescents
  • Familiarity with issues affecting homeless youth and families
  • Experience in overseeing outreach and housing programs for vulnerable populations

Responsibilities

  • Direct and manage all outreach and housing programs for homeless youth
  • Ensure effective performance and operation of services provided
  • Develop strategies to enhance service delivery to youth and families
  • Collaborate with multidisciplinary teams to meet health and housing needs
  • Implement trauma-informed approaches in service delivery

Benefits

  • Generous PTO accrual that starts at ~18 hours per month
  • Flexible Monday-Friday schedule with some evening and weekend on-call duties
  • Comprehensive benefits package including medical, dental, and vision
  • Paid training for effective role transition
  • Eligibility for state and federal loan repayment programs
Full Job Description
Brief Overview of the Housing and Outreach Services Director Position

The Homeless Youth Services Outreach & Housing Services Director is responsible for the effective & efficient operation and performance of all outreach and housing programs providing services to our homeless youth & families.

To learn more about this Director position, please download the full job description below.

Essential Qualifications

A Bachelor's degree is preferred. Professional experience may be accepted in lieu of education.

Certification or eligible to be certified as a Qualified Mental Health Associate or Traditional health Worker is preferred.

Knowledge of developmental issues of children, adolescents, and young adults, and working knowledge of issues related to youth experiencing homelessness is crucial for this role.

Compensation & Benefits

In order to hire and retain employees who truly share our mission to "build a better future for youth, adults, and families," we offer competitive benefits, compensation, a generous PTO accrual rate, and a positive work culture.
  • Salary: $80k-$85k/year
  • Schedule: Monday-Friday 8am-5pm, nights and weekends as needed with some on-call responsibilities per program needs
  • The benefits package includes medical, dental, vision, 401(k) options, and more!
  • Paid Time Off (PTO) accrual rate starts at ~18 hours per month, equivalent to 5.4 weeks/year in the first year of employment. PTO accrual rate increases with tenure at the agency, and is available to use starting the 1st of the month following the first 30 days of employment.
  • Paid in-depth training to ensure a successful transition into the agency and position.
  • May qualify for Oregon behavioral health loan repayment programs and federal Public Student Loan Forgiveness programs.

Overview of the Homeless Youth Services Program

Homeless Youth Services (HYS) provides a 24/7 crisis line, youth emergency shelter, young adult emergency center, crisis intervention, rural and urban street outreach, housing support, educational services, and case management for youth and young adults experiencing homelessness, housing instability, behavioral health challenges, or family conflict. Through a continuum of trauma-informed, youth-centered services, HYS helps young people access basic needs, build life skills, strengthen support systems, and achieve safety, stability, and self-sufficiency. HYS offers integrated support through a Registered Nurse (RN), Certified Alcohol and Drug Counselor (CADC), and multidisciplinary care teams that help youth navigate physical health, behavioral health, substance use, educational, and housing-related needs.

As a founding member of Lane County's Behavioral Health Resource Network (BHRN), HYS operates a 24/7 service assessment and referral line, connecting individuals to a network of 17 community partners providing behavioral health treatment, recovery support, housing assistance, and peer services throughout Lane County. HYS service locations include Station 7, PEER Shelter, New Roads Drop-In Center, New Roads School, the Rural Program in Cottage Grove, and mobile community-based and home-based services serving youth and families throughout Lane County.

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