Minimum 5 years of experience in hotel front office management.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proven track record of enhancing guest satisfaction.
Familiarity with front office software and property management systems.
Responsibilities
Lead and oversee all front office operations.
Develop and implement strategies to enhance guest experience.
Manage staff performance and training initiatives.
Coordinate with other departments for seamless operations.
Monitor and analyze front office metrics for improvement.
Benefits
Opportunity to work in a vibrant city with a dynamic workforce.
Access to training and professional development opportunities.
Potential for career advancement within the Hyatt brand.
Collaborative and supportive work environment.
Full Job Description
Property Description
Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts, is seeking a Director of Front Office. The role involves leading front office operations to ensure exceptional guest service and smooth daily operations.
