The Opportunity:We're looking for a sharp, execution-oriented Facilities Manager to own Jetson's physical footprint from coast to coast. This is a newly created role built for someone who thrives in fast-scaling environments - someone who can stand up a new market location in weeks, build vendor relationships that actually hold, and keep our existing facilities running cleanly and cost-effectively. You'll work directly with the CFO and across Finance, Operations, and Field teams to ensure Jetson's facilities infrastructure is always one step ahead of our growth.
What You Will Do:- Lead end-to-end site selection and acquisition for new Jetson locations across the US and Canada
- Conduct market analysis, site visits, and zoning reviews to identify optimal facility types (warehouse, office, hybrid)
- Negotiate and review commercial leases, LOIs, and licenses in coordination with legal counsel
- Build and manage a scalable playbook for rapid site stand-up - from signed lease to operational in minimum time
- Coordinate with Finance on capital expenditure planning, security deposits, and rent escalation modeling
- Build and manage a national vendor network for cleaning, security, HVAC, electrical, landscaping,
- and general maintenance
- Lead RFP processes, contract negotiations, and ongoing vendor performance reviews
- Establish SLAs and accountability frameworks to ensure vendors meet Jetson's standards across every location
- Develop preferred vendor lists and backup options for each market to eliminate single-point-of-failure risk
- Manage facilities-related budgets, purchase orders, and invoice approvals
- Own day-to-day operations and maintenance across all Jetson locations - warehouses, offices,
- and field service hubs
- Implement preventive maintenance programs to protect assets and minimize unplanned downtime
- Ensure all facilities meet health, safety, and building code standards in each jurisdiction (US and Canadian provinces)
- Oversee workspace configuration for new and existing sites including signage, equipment layout, and storage design
- Serve as the primary point of contact for landlord relationships and property management companies
- Manage facilities-related insurance documentation, certificate of insurance compliance, and regulatory filings
- Design scalable systems and processes for facilities management that can grow with Jetson's expansion footprint
- Build templates, trackers, and SOPs so that every new site launch runs from a repeatable, documented playbook
- Partner with Operations, Sales, and Finance on market launch timelines and facilities readiness milestones
- Anticipate capacity needs 6-18 months out and proactively identify and qualify future sites
- Report on facilities KPIs including cost per square foot, utilization, vendor performance, and lease obligations
What You Bring:- 5+ years of facilities management experience, ideally in a multi-site, high-growth environment
- Demonstrated experience with commercial lease negotiation and site acquisition
- Strong vendor management track record - from sourcing through contract and ongoing accountability
- Experience operating in both US and Canadian markets is a strong asset
- Comfort working in ambiguous, fast-moving environments where you often have to build the process as you go
- Excellent organizational and project management skills - you track details and hit deadlines
- Financial literacy: comfortable working with budgets, OpEx/CapEx distinctions, lease abstracts, and variance reporting
- Strong written and verbal communication skills; comfortable presenting to executive leadership
- Proficiency with tools like Google Workspace, project management software, and facilities/lease tracking systems
- Experience with modern tools, including AI, to automate and make your day more efficient.
- Background in home services, HVAC, electrical, or construction-adjacent industries preferred
- Experience with industrial or warehouse engineering (zoning, flow design, 5S methodology) preferred
- Familiarity with NetSuite or similar ERP for purchase order and budget management preferred
- CFM (Certified Facility Manager) or equivalent credential preferred
Job Type:Full-time, Permanent
Pay: $125,000 - $140,000 per annum
Benefits:Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up
Equity
Work Location: In person - Vancouver
Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!
