Position: Director of Facilities
Department: Theater Operations
Location: New York, NY
Reports to: General Manager
FLSA Status: Exempt
Compensation: $140,000 - $175,000
This job requires on-site presence.Position SummaryThe Director of Facilities is responsible for overseeing the operation, maintenance, and safety of The Apollo's facilities. This role ensures that all building systems, infrastructure, and operational environments are maintained to the highest standards to support performances, programming, staff operations, and visitor experiences.
The Director will lead maintenance and security staff, manage vendors, budget and oversee capital improvements, and ensure compliance with safety and regulatory requirements. This role requires strong leadership, operational expertise, and the ability to support a dynamic performing arts environment across the entire Apollo Theater campus.
Key Responsibilities- Develop and implement maintenance policies, procedures, and preventive maintenance programs to ensure the reliable operation of building systems. Oversee routine maintenance tasks and coordinate repairs to maintain operational readiness.
- Manage the day-to-day operation and upkeep of facility systems including HVAC, electrical, plumbing, and structural components. Ensure facilities meet safety, accessibility, and regulatory requirements while supporting performance and event operations.
- Develop and manage the facilities budget. Monitor expenditures, track maintenance costs, and identify data-driven and cost-effective strategies to maintain facility performance and efficiency.
- Identify, contract, and manage service vendors and contractors. Ensure high-quality service delivery, compliance with organizational standards, and alignment with operational needs.
- Ensure compliance with applicable safety, building, and health regulations. Conduct regular safety inspections and coordinate training and preparedness initiatives for staff.
- Coordinate Insurance requirements, limits, coverages, and compliance.
- Schedule, supervise, and support Security and Maintenance staffs. Foster a collaborative, solutions-oriented work environment focused on reliability, responsiveness, and operational excellence.
- Develop and maintain EAP (emergency preparedness and response protocols). Coordinate response efforts during facility-related incidents or emergencies.
- Partner with organizational leadership to support long-term facility planning. Train and orient staff and visitors on the EAP as required
- Evaluate opportunities for operational improvements, sustainability initiatives, and the integration of new technologies or systems.
- Coordinate, file, and manage Permits of Assembly and Temporary Permits of Assembly.
Qualifications- Bachelor's degree in Facilities Management, Engineering, Construction Management, or a related field (or equivalent experience)
- 8+ years of facilities or maintenance management experience
- Experience managing building systems including HVAC, electrical, plumbing, and fire safety infrastructure in both historic and new-build facilities.
- Experience supervising facilities or maintenance staff
- Strong vendor and contractor management experience
- Knowledge of OSHA, building safety, and regulatory compliance standards
- Demonstrated knowledge and management of building-related licenses, including (but not limited to) Boiler certs, Elevator/Lift certs, FSD, and Energy Use certs.
- Experience managing budgets and capital improvement projects
- Strong problem-solving, communication, and leadership skills
- Experience working in high activity, high traffic, performing arts, cultural institutions, or public venues.
