IDEAL CANDIDATESWe are seeking passionate, service-oriented, positive, and hard-working individuals with a love for health and wellness, and an excitement for spa and hospitality.
Key Responsibilities- Provide leadership, management, and accountability (LMA) for the Events and Banquet teams.
- Lead the Events and Banquets team to ensure processes, organization, and event operations are set up for success.
- Serve as the primary liaison between groups and internal departments, communicating group needs clearly to Operations for flawless execution.
- Oversee and ensure the execution of Resume meetings and Banquet Event Order (BEO) meetings.
- Monitor event delivery to maintain CIVANA's high service standards and ensure a consistent guest experience.
- Ensure accurate post-event billing and reconciliation in partnership with Finance.
- Partner cross-functionally with Sales, Guest Experience, Food & Beverage, and Operations to deliver best-in-class group event experiences.
Qualifications- 5+ years of experience in event management within luxury hospitality, resorts, or wellness environments.
- Proven ability to lead teams and manage complex, multi-day event programs.
- Strong organizational skills with exceptional attention to detail.
- Excellent communication skills, both internally with staff and externally with clients.
- Ability to manage budgets, billing, and post-event reconciliation with accuracy.
- Flexibility to work evenings, weekends, and holidays based on event schedules.
