Director of Events & CateringJob SummaryThe Director of Events & Catering leads the catering sales and event execution teams at our premier luxury golf resort in Western Massachusetts. This role drives revenue through weddings, corporate events, life celebrations, and high-end social galas. The ideal candidate blends sharp sales acumen with an obsession for detail and luxury hospitality standards. You will oversee events from initial inquiry through flawless execution regardless of event size.
Core ResponsibilitiesSales & Revenue Management- Drive Revenue: Meet and exceed annual catering sales goals for weddings and social events.
- Strategic Pricing: Partner with the Executive Chef to develop lucrative catering menus and package pricing customized for elite clientele.
- Contract Management: Negotiate complex event contracts and food and beverage minimums.
- Market Upselling: Maximize client spending per event through premium liquor packages, upgraded decor, and golf add-ons.
Event Planning & Execution- Detailed Planning: Design detailed Banquet Event Orders (BEOs) mapping out timelines, menus, and setups.
- Golf Coordination: Partner with the Head Golf Professional to seamlessly blend golf tee times with premium dining.
- Vendor Relations: Manage relationships with elite external vendors including florists, designers, and entertainment.
- On-Site Leadership: Oversee major event setups to guarantee five-star luxury presentation and timing.
Team Leadership & Operations- Staff Mentorship: Recruit, train, and inspire catering event & sales managers and event coordinators. Oversee a team of 50 including servers, bartenders, and valet.
- Cross-Department Synergy: Collaborate daily with the Executive Chef, Sales Team, Events Managers, F&B Department, and Golf Operations.
- Versatility: Develop and maintain hands-on experience in every department, with the flexibility to fill any role and provide support as operational needs require.
- Financial Accountability: Ability to manage a multi-million-dollar venue. Forecast monthly and yearly revenues, manage the department budget and labor reports, track P&L's on each event, and approve vendor invoices.
- Professionalism: Proven ability to work directly with high-profile clientele, executive leadership, and venue ownership.
Required Qualifications- Experience: Minimum 7-10 years of catering sales leadership in a luxury resort, hotel, or prestigious country club.
- Education: Bachelor's degree in hospitality management, Business Administration, or a related field; experience required.
- Knowledge: Deep understanding of luxury service standards, high-end food trends, and fine wine/spirits pairings.
- Skills: Proficiency with catering and logistical software (e.g., NorthStar, Social Tables, Canva, Circuit, and Microsoft Office Suite.
- Schedule: Flexibility to work long hours, weekends, and holidays based on event calendars.
Physical Demands:Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity most of the workday.
- Required to exert physical effort in handling objects more or less than 30 pounds.
- Required to walk or stand for extended periods.
