We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always- on, high-tech, and hyper-connected world.

Role Overview:

In Growth Engineering, our mission is to increase the number of transacting customers and grow their purchase frequency and lifetime value. We are the architects of core platforms and services that propel Coupang's growth and marketing efficiency. Our portfolio includes platforms for Search Advertising, Affiliate, Display targeting, CRM, Audience, and Push Marketing, along with core services for user profiles, landing, tracking, and attribution. The team has significant opportunities in machine learning for areas like targeting, personalization, and product recommendations.

As an Engineering Director, you will lead the architecture, development, and operationalization of a next-generation data platform, specifically the Marketing Data Platform. This platform is designed to process various data - online/real-time, near-real-time, and offline - with a focus on low-latency processing, efficient model training and reliable data serving. Your leadership will be crucial in transforming raw data into a robust data mart to enable high-performance machine learning model training and real-time online inference serving. This role directly contributes to advancing Coupang's data-driven capabilities by aligning technical innovation with strategic business objectives.

This role is based in Mountain View or Seoul, with a global team in US and Asia.

Key Responsibilities:
• Lead and mentor a team of talented engineers, fostering a culture of technical excellence and continuous improvement.
• Define and execute the short and long-term architectural roadmaps for the data platform and services.
• Direct the design, development, and automation of large-scale, high-performance streaming data processing systems to drive business growth.
• Oversee the development of scalable data infrastructure and pipelines, ensuring they follow best-in-class software engineering practices.
• Collaborate with business and product teams to translate business requirements into architecture designs and execution roadmaps.
• Ensure the platform meets high standards of availability, reliability, and low-latency.
• Drive continuous improvement in the efficiency and flexibility of the data, platform, and services while maintaining high customer trust, performance, and availability.
• Lead the collaboration with data scientists, machine learning engineers, and other stakeholders to understand data needs and deliver effective solutions.
• Champion data quality and validation processes to ensure the accuracy and consistency of ingested data.
• Communicate with users, other technical teams, and senior management to gather requirements, describe software product features, and articulate technical designs and product strategy.

Basic Qualifications:
• 10+ years in software engineering domain, with a significant portion in a leadership capacity.
• 5+ years of experience in data-related products, with good understanding in data engineering technologies.
• Experience in designing, implementing, and maintaining distributed systems at scale.
• Demonstrated experience translating business needs to technical architecture and execution plans.
• Experience taking a leading role in building complex software systems that have been successfully delivered to customers.
• A proven track record of influencing software engineering best practices.
• Bachelor's degree in computer science or a related field.
• Business-level English (written and spoken) is a must.

Preferred Qualifications:
• Experience with internet-scale datasets and feature engineering, including feature pipeline and feature store development.
• Experience with open-source frameworks and technologies such as Spring, AWS, APIs, NoSQL, and Big Data Technologies like Kafka, Hive, Cassandra, Iceberg, Apache Flink, or Apache Spark.
• Strong leadership experience in a fast-paced, ambiguous, and agile environment.
• Ability to work backwards from the customer and deliver innovative, simple solutions.
• Ability to speak Chinese or Korean is a good plus

Pay & Benefits

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $159,000/year in our lowest geographic market to $351,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits (Drafter: Please check with your team if any change on the benefit description)

• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Paid Holidays
• XX weeks of Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station

General Description of Other Compensation

"Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at [email protected].

Job Requisition ID: R0066609