Apple

Director of Engineering, Claris AI Services

Apple$175K — $210K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
  • 8+ years managing software engineering teams
  • 12+ years of software engineering experience, particularly in cloud-based SaaS
  • Proven track record of launching customer-facing SaaS products
  • Strong understanding of GenAI architecture and application patterns
  • Experience owning production services, focusing on reliability and observability
  • Excellent communication skills for interacting with stakeholders

Responsibilities

  • Lead the engineering team in developing AI-native cloud services end to end
  • Manage the AI answer pipeline, model orchestration, and data foundation
  • Collaborate closely with product management, design, QA, and security teams
  • Establish and own the delivery cadence for product releases
  • Ensure timely shipping of product features with a focus on quality
  • Drive cross-team initiatives from planning through execution
  • Implement best practices for service reliability and incident response

Benefits

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Generous paid time off policy
  • Professional development and training opportunities
  • Flexible working arrangements and remote work options
Full Job Description
Join Claris, an Apple subsidiary, as Director of Engineering for Claris AI Services. We are seeking an experienced engineering leader to own product development for a new AI-native cloud service

This role leads the engineering team building the service end to end: the AI answer pipeline and model orchestration, real-time access to external systems of record, the data foundation, the web application, and the APIs and gateway that tie them together. The service is built on Claris platform technology and runs in Apple's cloud, serving enterprise and education customers.

Description

You will partner daily with product management, program management, design, QA, and security, and you will own the delivery cadence: a release roughly every sprint, gated by feature flags, security review, and AI privacy review. Your leadership will determine how fast an early-stage product becomes a durable, scalable business.

Further detail on the product, roadmap, and team will be shared during the interview process.

Minimum Qualifications

Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience

8+ years managing software engineering teams, with a demonstrated ability to build and lead high-performing teams

12+ years of software engineering experience, including cloud-based SaaS product development

Proven track record shipping customer-facing SaaS products on a regular release cadence, with measurable improvement in quality and delivery predictability

Strong understanding of GenAI architecture, including LLM application patterns, retrieval, tool and function calling, agent orchestration, and evaluation of model output quality

Experience owning production services, including reliability, observability, incident response, and multi-tenant data isolation

Proven experience leading cross-team initiatives from planning through execution in partnership with product and program management

Outstanding written and verbal communication skills, with the ability to work effectively with stakeholders at all levels

Strong leadership and interpersonal skills

Preferred Qualifications

Experience with agentic architectures and standardized tool and data interfaces such as the Model Context Protocol

Experience leading globally distributed team

Experience taking an early-stage product from initial traction to scale, including the shift from feature velocity to durability and cost efficiency

Solid analytical, problem-solving, consultation, and organizational skills

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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