7-10+ years of experience in CPG industry sales and category management.
Strong presentation, communication, and leadership skills.
Proven sales planning, forecasting, and execution experience.
Aptitude for interpreting multiple information sources to develop strategic plans.
Ability to build and maintain effective client relationships and cross-functional collaborations.
Proficiency in spreadsheet and presentation software.
Responsibilities
Manage national client relationships for key partnerships.
Analyze, track, and provide recommendations on macro KPIs for client portfolios.
Collaborate with Sales Development on client selling strategies.
Lead annual executive meetings and business reviews with clients.
Identify and pursue expansion opportunities within existing client partnerships.
Advise clients on marketing strategies and channel goals.
Communicate regularly with clients and internal teams to cultivate strong relationships.
Benefits
PTO and sick days.
11 paid company holidays each year.
1 floating holiday.
2 paid volunteer days per year.
Bonus eligibility.
3 months fully paid parental leave.
Medical, dental, and vision coverage.
Company-paid life insurance.
401k plan with company match.
Summer hours with half-day Fridays from Memorial Day thru Labor Day.
Full Job Description
Overview of the Role
We are looking for a Director of Engagement will manage our national top client partnerships, with a focus on strategic initiatives. This role will lead strategy sessions, business reviews, develop and track KPI's, and provide recommendations. This is a highly visible role in the organization and will work cross-functionally with our internal teams and executive leaders.
Location: Remote
Salary range: $110,000 - $120,000 based on experience, qualification and skills.
Travel requirement: 20% - i.e. industry trade shows, client national sales meetings, and /or any other events.
What You'll do at C.A. Fortune
Client relationship management nationally for select C.A. Fortune client partnerships, overseeing partnerships across every pillar within C.A. Fortune
Strategic leadership - analyze and track macro level Key Performance Indicators (KPIs) for client's book of business & provide recommendations, action items and consultative advice as a CPG expert
Partner with Sales Development team on client's selling priorities - give guidance to strategic approach
Lead 1-2 annual executive, top-to-top meetings and/or business reviews between C.A. Fortune executives and client's executives for each client
Identify and build leads for existing client partnership expansion opportunities
Advise clients on channel goals, marketing strategy and retail execution
Key point of contact for internal relationships with account personnel including executives, retail, accounting, branding, ecommerce, sales and finance
Revenue forecast management - develop annual budget rooted in analytics in partnership with Sales Development team
Develop and track KPI's to ensure mutual partnership success - This includes but not exclusive to goals related to sales, distribution, pricing, shelving placement, promotional volume and promotional spend management
Establish regular communication with clients and internal stakeholders that lead to strong working relationships
Lead onboarding for new clients assigned to desk
Works collaboratively with leadership positions across all pillars of organization (i.e. Sales Development, Retail, ECOM, Marketing, Finance, Support, Sales, etc.)
Able to lead cross-functional teams towards common goals
Develop annual corporate bonuses rooted KPIs that benefit both the client and C.A. Fortune
Provide clients relevant information for their brand/categories on a regular basis
Ability to oversee initiatives and motivate others to execute without being involved in the day-to-day
What You Should Bring to the Table
Bachelor's Degree
7-10+ years CPG industry sales and category management experience
Strong presentation, communication and leadership skills
Must demonstrate sales planning, forecasting and sales execution experience
Aptitude to effectively interpret and use multiple information sources to develop strategic plans
Proven ability to build and maintain strong, effective relationships with clients and cross-functional groups
Proficient in spreadsheet and presentation software; problem solver; well-developed organizational, communication and time management skills
Confident in change management
Ability to read, interpret, present data - SPINS, Nielsen, IRI