Salary: $100000 - $120000 / year
Other Forms of Compensation: N/A
Job SummaryThe Director of Dining Services at Middlesex School-a coeducational boarding and day school in Concord, Massachusetts, serving approximately 375 students in grades 9-12-is responsible for leading all aspects of dining operations and delivering exceptional service, food quality, and overall client satisfaction. This role oversees daily operations, manages financial performance, develops and leads a high-performing team, and builds strong relationships with school partners. The ideal candidate is a strategic, hands-on leader with a passion for food service excellence, team development, and creating a welcoming dining experience for students, faculty, and guests.
Key Responsibilities: - Provide leadership and direction for all food service operations, including student dining, catering, and special events.
- Maintain strong relationships with clients, school administrators, students, and guests, ensuring exceptional service and satisfaction.
- Collaborate with the Executive Chef and culinary team to design and implement seasonal menus and new culinary programs.
- Lead all financial aspects of the account including budgeting, forecasting, invoice processing, daily sales reporting, catering invoicing, and period-end closing.
- Ensure compliance with food safety, sanitation, and allergen protocols; champion a culture of safety for associates and guests.
- Conduct daily pre-service meetings to align the team on expectations, service standards, and key updates.
- Lead recruiting, onboarding, scheduling, training, and performance management for dining associates.
- Conduct mid-year and annual performance reviews; provide mentorship, feedback, and professional development opportunities.
- Drive participation and customer engagement through marketing, menu innovation, promotional events, and catering showcases.
- Ensure high standards of service, cleanliness, and presentation across all dining areas.
Preferred Qualifications: - Bachelor's degree or equivalent experience in Hospitality, Culinary Arts, Business, or a related field preferred.
- 3-5 years of dynamic food service management experience, preferably in school dining, contract services, or high-volume hospitality.
- Confirmed experience leading budgets, financial reporting, and cost controls.
- Strong background in catering, special events, and high-volume food production.
- Proven ability to lead and develop teams, handle deadlines, and implement critical initiatives.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).
- ServSafe Certification preferred.
- Strong interpersonal, organizational, and communication skills.
- Passion for continuous improvement, innovation, and delivering an outstanding dining experience.
Apply to Flik today!Associates at Flik Independent School Dining are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FISD.pdf
Applications are accepted on an ongoing basis.
Flik Independent School Dinning maintains a drug-free workplace.
Req ID: FISD
STEPHANIE FREER
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