Position Overview:The Director, Data Analytics provides operational leadership for CBH's analytics functions: Data Capture, Research Analytics, and Business Intelligence (BI). This role executes CBH's analytics strategy by ensuring data intake, analytic products, and evaluation activities are accurate, timely, and aligned with organizational priorities. While the Senior Director sets the overall strategy and governance framework, the Director will help operationalize data governance and support consistent, responsible use of data and analytics across CBH. The Director also partners closely with the Director, Data Informatics, to ensure analytics are supported by strong data analytics infrastructure and governance.
Essential Functions:Strategic Leadership:- Execute the enterprise analytics strategy.
- Implement analytic standards, data intake frameworks, and reporting methodologies.
- Operationalize data governance and promote responsible analytic use.
- Coordinate with Data Informatics to align analytics with analytics infrastructure and governance.
Team Oversight: Data Capture:- Provide strategic oversight of Data Capture operations
- Ensure data is collected, structured, and validated for downstream analytics.
- Prioritize workflow improvements and system enhancements to strengthen data quality.
- Oversee vendor relationships supporting data capture needs.
Research Analytics:- Provide direct leadership and daily oversight for the Research Analytics team.
- Ensure analytic work is rigorous, reproducible, and aligned with CBH's priorities.
- Apply and guide advanced statistical methods and reproducible workflows (SQL, R).
- Maintain strong analytic standards, documentation, and quality controls.
Business Intelligence (BI):- Provide direct leadership and operational oversight for the BI team.
- Oversee development of BI dashboards, KPIs, and analytic tools aligned with organizational needs.
- Implement standardized reporting frameworks and BI governance.
- Ensure BI data products use validated data and support consistent interpretation.
Analytics, Reporting & Evaluation Support:- Triage analytics requests with Data Informatics to ensure alignment with enterprise priorities.
- Oversee development of BI dashboards, KPIs, geospatial products, and analytic reports.
- Ensure timely, accurate regulatory and operational reporting.
- Deliver insights that inform clinical, operational, and strategic decisions.
Cross-Functional Collaboration:- Partner with Clinical, Operations, Finance, and IT to align analytics with business needs.
- Coordinate with Data Informatics on governance, integration, and analytics infrastructure.
- Represent CBH in meetings and analytic collaborations.
Leadership & Staff Development:- Supervise and develop managers and staff across Data Capture, Research Analytics, and BI.
- Set performance expectations, provide coaching, and support professional growth.
- Foster a culture of innovation, accountability, and continuous improvement.
Position Requirements:Education:- Master's degree required in Data Science, Public Health, Statistics, Health Informatics or related field.
- Doctoral degree preferred.
Experience:- 10+ years of progressive analytics or data leadership experience in healthcare or regulated environments.
- Demonstrated success leading analytic teams and cross-functional initiatives.
- Experience with QuickBase or similar platforms preferred.
- Behavioral health, Medicaid managed care, or healthcare claims experience strongly preferred
Knowledge, Skills & Abilities:- Advanced proficiency in R and SQL.
- Expertise with BI tools and modern data visualization.
- Strong grounding in research methods, study design, and statistical modeling.
- Understanding of behavioral health managed care, regulatory reporting, and quality measurement.
- Excellent communication and stakeholder management skills.
- Ability to translate complex analytics into actionable insights.
Leadership Competencies:- Strategic Thinking: Aligns data initiatives with organizational goals and long-term vision.
- Change Leadership: Guides teams through transformation, modernization, and process improvement.
- Decision-Making: Uses data and sound judgment to make timely, informed decisions.
- Talent Development: Coaches, mentors, and builds high-performing teams.
- Influence & Partnership: Drives collaboration and alignment across departments and external stakeholders.
- Innovation: Encourages creative solutions and advances data maturity across CBH.
Core Competencies:CBH will hold each employee accountable to the following expectations which align with our mission, vision, and corporate code of conduct.
- Perform key responsibilities as detailed in this job description in a dependable, responsible, and professional manner
- Serve as a role model by exemplifying professional behavior, language, skills, and attire to promptly and accurately service the needs of stakeholders and their families
- Assure adherence to CBH policies and procedures so that all work is of the highest quality and delivered in the most culturally competent and cost-effective manner
- Promote and manage diversity and acceptance within CBH and with all stakeholders by honoring and respecting their individuality, dignity and rights
- Proactively identify opportunities for analytic, process, and performance improvement and develop solutions that enhance organizational effectiveness
- Actively participate in required meetings and complete all mandatory training
- Maintain high levels of advocacy and confidentiality to ensure the success of CBH and our mission
CBH offers a robust compensation and benefits package, including:
- Family Planning, Fertility, Adoption Benefits
- 403B Retirement Plan
- PTO Days/Sick Days
- Wellness Program
- Employee Assistance Program
- Health, Dental, Vision Insurance
- Medical, Prescription Drug Insurance
- Tuition Reimbursement
- Commuter Benefits
- Flexible Spending
Philadelphia Residency Requirement:- The successful candidate must be a current Philadelphia resident or become a resident within six months of hire.
U.S. Authorization Requirement: - CBH does not provide sponsorship for applicants requiring future work authorization. All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future.
