Title: Director of Compliance
About this Job

Energy CX is hiring a Director of Compliance to build out the company's compliance function. This role sits on the Strategy & Operations team - a high-visibility, high-output group that manages company-wide reporting, projects, and processes. It's not a role that executes an existing playbook - it's a senior, high-visibility hire who will design and stand up the systems, policy, and infrastructure Energy CX needs as a multi-state regulated business, hold signing authority on behalf of the company, and partner with outside General Counsel as a peer on regulatory substance.

We're seeking a detail-oriented, self-directed professional who has personally built or been a key architect of a compliance function before - ideally at a startup or on a small team - and thrives operating with real autonomy: deciding what the function needs, exercising independent judgment on when to act versus escalate to counsel, and holding signing authority to bind the company on contracts within counsel-set parameters. About a third of the role is hands-on contract execution (NDAs, MSAs, RFPs, vendor agreements); the majority is building the internal system of record, signing-authority policy, escalation matrix, training programs, and compliance infrastructure that doesn't exist at Energy CX today. If you excel at organization, contract governance, operating with autonomy, and enjoy designing and building systems from scratch, this is the role for you.

Objectives of this Role

• Design and stand up ECX's internal compliance function, including a system of record, escalation matrix, signing-authority policy, and other core systems that create a strong compliance foundation as we scale
• Hold signing authority and exercise independent judgment on contract execution and regulatory matters, partnering with outside General Counsel as a peer
• Own regulatory and licensing oversight across multiple states, coordinating with outside counsel on entity formation, registered-agent, and PUC licensing
• Build a compliance program that supports execution across initiatives like international growth, internal policy documentation, and employee compliance trainings

Daily and Monthly Responsibilities

• Review, redline, and manage NDAs, MSAs, RFPs, and vendor agreements within SLAs
• Translate outside counsel and regulatory guidance into internal policy and process
• Build and maintain the compliance system of record, SOPs, and escalation matrix
• Complete industry-required regulatory filings (e.g., State level PUCs)
• Coordinate with outside counsel and licensing partners on multi-state filings, renewals, and deadlines
• Build and maintain compliance training (LMS) and required policy documentation
• Maintain sales-facing guardrail policy for cross-border expansion questions
• Partner cross-functionally on compliance-related special projects

Skills & Qualifications

• Required:
  • 6+ years in compliance, including experience building or architecting a compliance function - not just operating within one
  • Comfortable holding signing authority and exercising independent judgment on when to escalate to legal counsel
  • Strong contract review experience (NDAs, MSAs, RFPs) - able to review, redline, and execute autonomously
  • Skilled at translating legal/regulatory guidance into operational policy; able to partner with outside/General Counsel as a peer
  • Highly organized and self-directed, with a track record of operating autonomously in a fast-paced environment
• Preferred:
  
  • Background at a startup or smaller company building compliance infrastructure
  • Experience in energy, utilities, insurance, or another multi-state regulated industry
  • Experience building a training program (LMS) or policy documentation from scratch
  • Proficient in Excel, Microsoft Suite, and Notion

ECX Benefits

PTO

• 15 days
• All major holidays

• Full day off on Thursday and Friday of Thanksgiving
• Half day that Wednesday
• 12/24 - 1/2 Company break (Subject to be longer, but at minimum, all employees can expect this time off)

Insurance

• Health Insurance We cover 75% of the monthly premium for employee-only plans, and 50% for plans that include dependents (child(ren), spouse, or family).
• Dental Insurance We cover 50% of the employee's monthly premium. Dependent coverage is available at the employee's expense.
• Vision Insurance Available at low monthly rates - starting around $5/month for employee-only coverage up to ~$11/month for family plans.
• Fully Covered by Energy CX (100%)

• Basic Term Life & AD&D Insurance
• Short-Term Disability
• Long-Term Disability

401(K)

• Employer match 20% of total contribution on up to 5% of salary

Additional

• Work from home on Fridays
• 20 work from home days per year (in addition to WFH Fridays)
• Gym membership at on-site gym facilities
• Frequent company events

#LI-Hybrid