Director of Communications

Tolan

$100K — $150K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in brand storytelling and content creation
  • Proven expertise in engaging millennial women as the primary audience
  • Demonstrated ability to balance strategic planning and hands-on execution
  • Strong relationships with media outlets across various sectors
  • A portfolio showcasing successful narratives and media placements
  • Experience building and managing content channels, including video and podcasts
  • Bonus: Personal platform with an engaged audience, such as a blog or podcast

Responsibilities

  • Define and articulate the Tolan brand narrative in collaboration with leadership
  • Craft messaging suitable for diverse media platforms, tailoring to different audiences
  • Establish and nurture relationships with journalists and media professionals
  • Secure high-profile media placements for Tolan and related topics
  • Extend marketing efforts beyond major urban centers to various regions
  • Produce original multimedia content that reflects Tolan's identity
  • Maintain consistent content production to keep Tolan in public discourse

Benefits

  • Opportunity to shape the narrative of a pioneering product
  • Collaborate closely with the CEO and founding team
  • Engage with influential media figures and outlets
  • Create original content that resonates with community stories
  • Work in a dynamic environment with a startup culture
  • Possibility of flexible working arrangements, including remote options
  • Participate in a mission-driven company focusing on mental health and AI
Full Job Description
The role

Tolan is a new product. It's also the leading edge of the most important social shift of the next fifty years: people working out their relationship with AI, and what that does to their relationships with each other.

Your job is to tell two stories. One is Tolan itself, the product and the difference it makes in the lives of the people it serves. The other is bigger, about Tolan the company and where it sits in this larger rethinking of how we relate to AI, and to each other. You'll tell both through an optimistic lens, grounded in evidence. We take a research-driven approach, led by Lily Doyle, and our studies show Tolan measurably reducing users' anxiety and improving their wellbeing.

This role requires balancing prestige narrative-setting with hands-on execution. You'll pitch and partner with existing publications, and build the channels and assets we own ourselves.
What you'll do

Own the narrative
  • Work directly with the CEO and founders to define what Tolan is, what it isn't, and why it matters.
  • Write the messaging that works for Call Her Daddy and The Atlantic in the same week.
  • Keep our users at the center of the narrative.

Drive earned media
  • Build relationships with journalists, editors, and producers across lifestyle, culture, tech, mental health, and entertainment, landing everything from a New York Times feature to a Drew Barrymore segment.
  • Land stories about Tolan and the broader shift in how people relate to AI, making the Tolan Research Team a voice the press trusts on where AI helps and where it hurts.
  • Reach the heartland, not just NY and LA: regional TV, women's magazines, podcast networks, faith-adjacent media.
  • Get close to our community and tell the stories of the lives Tolan has made better.

Build our own media
  • Make the media we own: original video, podcasts, and editorial that tell Tolan's story in our voice.
  • Keep a steady drumbeat of original content so Tolan stays in the cultural conversation between press moments.
Who you are

You've built consumer brands people love, with millennial women at the heart of the audience. You've done it early, at companies without a machine already running, so you know how to make noise without a big budget or a team to lean on. You're senior enough to set the strategy and hands-on enough to write the pitch yourself.

You move easily between earned and owned media. You can land a story in a national outlet and build the channel that tells the next one. And you can point to the proof: specific coverage you placed and specific assets you built, work you led, not just contributed to.

Bonus points if you have your own platform: a Substack, a podcast, an audience that follows your work. The best person for this has built attention from nothing, because they've done it for themselves.

You don't need a traditional comms background. If you're exceptional and you can show it, this role is yours.
Compensation and logistics
  • Location: SF preferred. Open to remote, with a preference for LA or NYC.
  • Compensation: competitive salary and meaningful equity, set to experience.
  • Reports to: CEO.

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