Aerogen

Director of Commercial Excellence

Aerogen$120K — $150K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with a strong business background
  • 5-7 years of relevant medical device sales experience
  • 3+ years of people management required
  • Experience working with distributors is preferred
  • Proven track record of consistently overperforming
  • Instructional design certificate a plus
  • Strong MS Office, Salesforce, and marketing system skills

Responsibilities

  • Lead and develop the Commercial Excellence team
  • Assess stakeholder needs and develop optimization plans
  • Enable sales methodology through training and education
  • Lead employee onboarding and ongoing sales training
  • Create training resources in partnership with Marketing and SMEs
  • Manage implementation and optimization of sales enablement tools
  • Direct commercial analytics and generate insights for various departments

Benefits

  • Competitive bonus plan
  • Above market life insurance
  • Opportunities for development and professional growth
  • Employee-led program to enhance team cohesion
  • Corporate social responsibility initiative donating 1% of profits and time
Full Job Description
What is the role?
The Commercial Excellence Director is responsible for managing enablement of the commercial organization through system and tool enablement, training & education, tool development, data management, analytics and insights, as well as supporting operational needs to drive enablement and excellence at all levels of the commercial organization.

What are the key responsibilities?
• Leading and developing Sr. Commercial Excellence Manager, Sr. Commercial Excellence Training & Education Manager and supporting team members.
• Determine internal and external stakeholder needs through assessment, surveys, focus groups as well as other methods to determine stakeholder needs. Identify and develop optimization and change management plan to identify and resolve barriers to utilization of commercial excellence levers.
• Sales Model: Enable sales methodology through execution and ongoing training and education.
• Sales training programs: Lead employee onboarding, and ongoing/annual sales training.
• Direct and Create training resources: partner with Marketing and other SME's to create training content
• Train the Trainers: create champion programs to drive PULSE utilization as well as drive key initiatives throughout the organization.
• Sales Enablement Tools: Responsible for end-to-end implementation and optimization of various sales enablement tools.
• Lead the Data and Analytics function to enable full commercial execution.
• Work closely with the Global Commercial Excellence team to execute a shared strategy.
• Design and build commercial enablement tools to support commercial growth.
• Develop, mentor and manage team by establishing and executing individual MBOs aligned with Corporate and Management objectives.
• Drive and support sales growth within the distributor, outside, and corporate accounts segments through enablement.
• Working with Global Sales enablement, Support marketing and clinical education as well as launch of new products, executing according to marketing guidelines, in combination with objectives.
• Enable and support, marketing enablement through collaboration with Global Sales enablement to Build campaigns to qualify and validate marketing generated leads to accelerate sales cycle.
• Establish a formal commercial-excellence governance process for internal customers and cross functional partners.
• Lead project management and change management for CRM and commercial-tool initiatives.
• Direct commercial analytics, insight generation, and executive reporting across Sales, Marketing, Market Access, and enterprise-account activity.
• Partner with Sales Leadership, Finance, HR, and Operations to govern sales-compensation and commission design inputs.
• Act as an influential leader within the sales leadership team.
• Complete other misc. duties as assigned.

What education and experience are required?
• Bachelor's degree with a strong business background
• Previous Training & Education experience with familiarity in latest training processes and tools
• CRM/LMS experience
• Strong people leader, with people management experience
• MS Office skills, Salesforce, LMS, & Marketing systems
• 5-7 years of relevant medical device sales experience
• 3+ years of People Management required
• Experience working with distributors is preferred
• Proven track record of consistently overperforming and exceeding targets
• One year of previous Inside Sales experience
• Instructional design certificate a plus
• Experience in respiratory therapeutic area and acute care hospital setting
• Experience working with a range of internal stakeholders locally and globally, including sales, marketing and operations, analytics and more
• Ability to work with recruiters and HR to build a strong and diversely talented team
• Ability to travel at least 30% of the time, both domestic and international.
• This role is based in Aerogen North America, Chicago location preferred.

What key skills will make you great at the role?
• Demonstrated leadership in working with cross-functional teams
• Outstanding analytical skills, with a high degree of intellectual curiosity, as well as the ability to engage with senior leaders addressing complex business issues
• Ability to effectively communicate from executive leadership to employees
• Demonstrated track record of good judgment in business decisions and ethical business behavior
• Ability to stay organized, operate independently, with a high quality of detail orientation
• Self-starter that is driven to execute with excellence
• Excellent presentation skills
• Excellent communication (verbal and written) and interpersonal skills
• Strong problem-solving and negotiation skills
• Maintain established care business hours as warranted by project assignment, required travel or business demands
• Proficiency in use of desktop software applications, such as MS Office
• Strong leadership, organizational, communication, analytical business acumen, learning application and team development skills
• Cross-functional teamwork and collaboration to achieve agreed company goals
• High energy, self-driven, persuasive and effective communicator to collaboratively achieve team results and retain talent
• Experience working with a range of internal stakeholders locally and globally, including sales, marketing and operations, analytics and more.

What is it like to work at Aerogen?
Our purpose is to transform patient lives, and our ethos is to #discoverbetter. This also translates to how we look after our people. We want talented, passionate and engaged people to join Aerogen and build your career with us. We understand that your life evolves through different stages, and we are here to support our global team with a range of financial and non-financial rewards and benefits. There's something for everyone! Here is an idea of what we offer:
• Competitive bonus plan.
• Above market life insurance.
• Opportunities for development and professional growth.
• "Aerogen Connect" - our employee-led program that helps our global teams unite and have fun.
• We donate 1% of profits and time to charities and organizations.

Visit our careers website for more information about life at Aerogen.

About Aerogen

Aerogen is a medical device company that specializes in the development and manufacture of aerosol drug delivery systems. The company was founded in 1997 and is headquartered in Galway, Ireland. Aerogen's products are used in hospitals and clinics around the world to deliver medication to patients with respiratory conditions. The company's mission is to improve patient outcomes and reduce healthcare costs by providing innovative and effective drug delivery solutions. Aerogen has won numerous awards for its products and has partnerships with leading healthcare companies and organizations.
Learn more about Aerogen
Size
200 employees
Industry
Net Income
$5 million
Founded
1997
5 Year Trend
+20%
Revenue
$50 million

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