Director of Cloud Engineering & DevOps
The Big Picture:
We are looking for a highly technical, hand-on Director of Cloud Engineering & DevOps to own and evolve our Microsoft Azure platform that powers our e-commerce, mobile, and internal systems. This leader will be directly responsible for designing, building, and operating a modern cloud infrastructure that supports high-traffic digital experiences and mission-critical services. You will partner closely with Engineering, Product, and Data teams to ensure our Azure environment is:
- highly available and scalable
- observable and debuggable
- secure and compliant
- cost-efficient and performant
You should be equally comfortable with whiteboarding architecture, debugging production issues, and reviewing infrastructure as code.
Location: This position will be onsite at our Corporate Office in Sandy Springs, GA Monday - Friday.
What this looks like day to day:
- Own the architecture, performance, security, and reliability of our Azure infrastructure.
- Design, build, and optimize scalable cloud solutions using Azure App Services, Function Apps, Storage Accounts, Application Insights, Key Vault, Front Door, Application Gateway, and Azure DNS.
- Establish best practices for scalability, high availability, disaster recovery, and infrastructure as code (Terraform, Bicep, ARM).
- Partner with engineering teams to improve application performance, reliability, and deployment strategies through CI/CD automation.
- Lead production incident response, root cause analysis, and long-term infrastructure improvements.
- Define and own our observability strategy, including monitoring, logging, alerting, dashboards, and distributed tracing.
- Architect and optimize networking, traffic routing, DNS, and global performance.
- Drive cloud cost optimization through right-sizing, scaling strategies, and governance.
- Mentor and lead a high-performing infrastructure team while fostering a culture of ownership, accountability, and continuous improvement.
What you bring:
- 10+ years of experience in infrastructure, cloud engineering, or platform engineering
- Deep, hands-on expertise in Microsoft Azure (this is a must-have)
- Proven experience designing and operating production systems using:
- App Services and Function Apps
- Azure networking (Front Door, Application Gateway, VNets, DNS)
- Application Insights and observability tooling
- Key Vault and secure secret management
- Strong experience supportingNode.js / API-driven architectures
- Experience managing high-traffic, customer-facing platforms (e-commerce preferred)
- Hands-on experience with infrastructure as code (Terraform, Bicep, ARM, etc.)
- Strong troubleshooting skills across infrastructure, networking, and application layers
- Experience building and maintaining CI/CD pipelines
- Demonstrated ability to own and resolve production incidents
- Strong understanding of scalability, resiliency, and distributed systems
How you work:
- Strategic Agility & Adaptability: Thrives in a fast-changing environment, quickly adjusts to shifting business and technology needs, and leads infrastructure transformation with vision and flexibility.
- Collaborative Leadership: Builds strong cross-functional relationships, fosters open communication, and leads to a partnership mindset across departments and external vendors.
- Strong Work Ethic & Accountability: Takes full ownership of results, drives operational excellence, and consistently goes the extra mile to ensure systems are secure, stable, and high performing.
- Customer-Centric Mindset: Prioritizes user experience in every decision, ensuring infrastructure and services enable seamless internal operations and exceptional external customer interactions.
- Team Empowerment & People Development: Invests in growing, mentoring, and celebrating team members to build a high performing, engaged, and collaborative IT organization.
- Calm Under Pressure & Crisis Management: Maintains composure and sound judgment during high-stakes situations, effectively leading teams through outages, incidents, or urgent challenges
What We Offer:
- Strong team-oriented environment, emphasizing cross-functional partnerships
- The stability and resources of an industry-leading company successfully operating for 25 years, with the agility and innovation of a startup, allowing you to make a significant impact and shape our future.
- Growth & Development - Each team member has a visible and immediate impact on the business, offering abundant opportunities for personal and professional growth as we scale in size and sophistication
- Healthcare plans that include health/dental/vision insurance, 401K Plan, company-paid life insurance and short-term disability, flexible spending account options and more
- Paid time off, including sick days & holidays to support work-life balance