Overview

Director of Clinical Services | The Refuge, A Healing Place | Fully Onsite in Ocklawaha, FLSalary Range: $100,000-$120,000 annually

 

About the Role

Are you a passionate clinical leader dedicated to transforming lives through exceptional behavioral healthcare? The Refuge, A Healing Place is seeking an experienced Director of Clinical Services to lead and enhance our clinical programming, ensuring the highest standards of patient care, clinical excellence, and operational success.

 

In this key leadership role, you will provide strategic oversight for clinical services across our residential treatment programs, lead a multidisciplinary team of clinicians, and champion evidence-based, trauma-informed practices. You will drive quality outcomes, support staff development, ensure regulatory compliance, and foster a culture of collaboration, accountability, and compassionate care. This is an outstanding opportunity to make a meaningful impact while helping shape the future of one of the nation's premier trauma and recovery treatment centers.

Responsibilities

What You'll Do

Clinical Leadership & OperationsProvide strategic leadership and oversight for all clinical services and programming.Lead daily clinical operations, budget management, service delivery initiatives, and strategic planning.Serve as a member of the hospital leadership team, driving organizational success and quality patient outcomes.Promote collaboration, accountability, efficiency, and patient-centered care across departments.

Staff Development & Supervision

Recruit, mentor, supervise, and develop therapists, social workers, and clinical staff.Provide consultation and oversight for treatment planning, care coordination, and crisis intervention.Ensure staff are trained in and consistently utilize evidence-based practices, including CBT, DBT, and measurement-based care. Monitor licensure, certifications, professional development, and performance management activities.

Program Development & Quality Improvement

Develop and implement evidence-based treatment programs that improve patient outcomes and support recovery Evaluate key performance metrics, including patient satisfaction, treatment effectiveness, length of stay, and discharge success.Conduct clinical audits to ensure quality documentation, regulatory compliance, and fidelity to treatment models.Support strong continuity of care through effective discharge planning and community partnerships.

Compliance & Patient SafetyEnsure compliance with Joint Commission, CMS, state licensing, and other applicable regulatory standards.Oversee performance improvement initiatives and quality assurance activities.Champion best practices in patient safety, risk assessment, crisis intervention, and suicide prevention.Ensure accurate clinical documentation and adherence to standards of care.

Community Engagement & Partnership DevelopmentCollaborate with hospital leadership to align clinical services with organizational goals and values.Build and maintain relationships with referral sources, healthcare providers, and community organizations.Participate in business development efforts, educational events, and outreach initiatives to expand access to behavioral healthcare services.

Qualifications

Required Qualifications

• Master’s or Doctoral degree in Social Work, Counseling, Psychology, or a related behavioral health field.
• Current independent clinical license (LCSW, LMHC, LMFT, Psychologist, or equivalent).
• 4+ years of clinical experience with the population served.
• 2+ years of leadership or supervisory experience.
• Knowledge of CMS, CARF, and other regulatory standards.
• Strong leadership, communication, and team-building skills.

Preferred Qualifications

• LCSW-QS  or LMHC-QS  strongly preferred.
• Experience with substance use treatment or other specialty behavioral health programs.

 

​​While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances  (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.​ 

 

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