Elevance Health

Director of CHOICES, GBD Special Programs Services

Elevance Health$100K — $130K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS required with 8+ years of related experience.
  • Management experience essential in a clinical or utilization management setting.
  • Experience in managed care is necessary.
  • Preferred: 8 years in CHOICES program or related area.
  • Preferred: MBA and relevant professional licenses (RN, LSW, LPN/LVN).

Responsibilities

  • Direct and manage program operations to ensure compliance with State and health plan requirements.
  • Monitor market trends affecting the CHOICES program.
  • Lead cross-functional workgroups for program development and maintenance.
  • Evaluate and enhance operational efficiency and financial performance of clinical programs.
  • Develop and oversee budget, schedule, and resource allocation for programs.
  • Recruit, train, and assess the performance of team members.

Benefits

  • Hybrid work model offering flexibility and work-life balance.
  • Emphasis on collaboration through required in-office days.
  • Opportunity for professional development and growth within the organization.
  • Supportive environment for managing clinical service delivery and program expansion.
Full Job Description
Anticipated End Date:
2026-07-22

Position Title:
Director of CHOICES, GBD Special Programs Services

Job Description:

Director of CHOICES, GBD Special Programs Services

Location: Nashville, TN

Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office .

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Tennessee residency is a requirement for this position.

The Director of CHOICES, GBD Special Programs Services is responsible for directing and overseeing the operations in alignment to a special product/programs, such as long term service and supports (LTSS), with a focus on program performance, operating policies, process improvements, program enhancements, managing interdependencies and risks, program status and evaluation reporting, and growth/expansion.

How You Will Make an Impact

Primary duties may include, but are not limited to:
  • Directs and oversees program operations in support of State and health plan requirements in execution of clinical service delivery.
  • Monitors national and local health plan market trends relative to the clinical span of the CHOICES program.
  • Leads and/or participates in cross-functional workgroups created to maintain and develop clinical programs.
  • Evaluates all facets of the CHOICES clinical program to improve efficiency of operations, financial return, customer service, and provider engagement.
  • Develops, communicates, and monitors program schedule, budget, and resources plan; coordinates program deliverables and resolves issues that may hinder the CHOICES clinical program success.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.


Minimum Requirements:
  • Requires a BA/BS and minimum of 8 years experience in a related field, including prior management experience and clinical, quality, and/or utilization management experience in a managed care setting; or any combination of education and experience, which would provide an equivalent background.


Preferred Skills, Capabilities and Experiences:
  • 8 years of experience in the CHOICES program or related field highly preferred
  • MBA preferred.
  • RN, LSW, or LPN/LVN license preferred.
  • Experience working with senior leadership and state stakeholders.
  • Experience presenting reports to state stakeholders.


Job Level:
Director

Workshift:
1st Shift (United States of America)

Job Family:
BSP > Program/Project

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

NOTE:

About Elevance Health

Epoch Health represents the next evolution in comprehensive healthcare specifically for men. Our philosophy is a clinical approach designed to help men enhance their quality of life through truly personalized and professional clinical care. At Epoch we stress appropriate health treatments, proactive screenings and lifestyle modifications.

Elevance Health Careers

Join the vibrant team at Elevance Health, a leader in healthcare solutions, where we prioritize innovation, leadership, and the well-being of our communities. At Elevance Health, we offer more than just job opportunities; we provide a pathway to a fulfilling career in a diverse and inclusive environment.

Work You’ll Do

At Elevance Health, you will be part of a team dedicated to reshaping the future of healthcare through outstanding service and cutting-edge technology. Our professionals enjoy a culture of collaboration and respect that supports both personal and professional growth.

Explore Career Opportunities

Whether you're seeking your first internship or a seasoned professional position, Elevance Health offers a range of employment opportunities across various specialties. Our team is growing, and we are hiring individuals who are passionate about making a difference in healthcare. Explore positions that match your skills and interests in our dynamic company.

Innovate and Lead

Join us and contribute to a culture of innovation and continuous improvement. At Elevance Health, you will work alongside industry leaders and have the chance to develop leadership skills that are crucial in today’s fast-paced healthcare environment. Our leadership and diversity training ensure that all team members are equipped to lead, inspire, and thrive.

Develop Your Career

Elevance Health is committed to the professional growth of our employees. With access to comprehensive benefits, career development programs, and networking opportunities, you can expand your skills and advance your career within a supportive and nurturing environment. Our commitment to professional development is reflected in our robust training programs and our focus on promoting from within.

Benefits and Culture

We understand that the well-being of our employees is paramount. Elevance Health offers competitive benefits designed to support the health, financial security, and work-life balance of our team members. Our inclusive culture fosters innovation and is one of our greatest strengths.

Join Our Team

Ready to make a significant impact in healthcare? Search for open job opportunities at Elevance Health that align with your skills and career ambitions. We are looking for curious, creative, and solution-driven team players who are ready to drive change and deliver solutions.

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Elevance Health Careers

Empowering your future in healthcare. Join us and be part of a team that is dedicated to improving lives and communities every day.
Learn more about Elevance Health
Size
3,969 employees
Market Cap
$116.9 billion
Industry
Net Income
$4.5 billion
Founded
1944
5 Year Trend
+10.3%
Revenue
$121.8 billion
NASDAQ

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