Director of Child Support Services

Humboldt County, CA

$160K — $181K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or public administration or related field
  • 4 years of supervisory or administrative experience in child support services
  • Strong knowledge of public administration and fiscal management
  • Familiarity with child support services laws and regulations
  • Proficiency in research and management analysis techniques

Responsibilities

  • Plan and implement goals, objectives, and policies for Child Support Services
  • Prepare and manage departmental budgets and expenditures
  • Formulate policies for board and administrative approval
  • Coordinate departmental programs to enhance service delivery
  • Select, train, and evaluate staff performance
  • Advise on legal and regulatory changes impacting services
  • Represent the County in official meetings concerning child support

Benefits

  • Career advancement opportunities
  • Comprehensive health benefits
  • Retirement plan options
  • Paid time off and holidays
  • Training and professional development programs
Full Job Description
Salary: $160,555.20 - $181,646.40 Annually
Location : Eureka, CA
Job Type: Full-time
Job Number: 25-00236
Department: Child Support Services
Division: 206 - Child Support Services
Opening Date: 05/18/2026
Closing Date: 6/22/2026 11:59 PM Pacific

DEFINITION
DIRECTOR OF CHILD SUPPORT SERVICES

DEFINITION
Under general policy direction, and within state and federal laws, regulations and rules, plans, organizes, coordinates and administers the programs and services of the Department of Child Support Services; performs related work as required.

DISTINGUISHING CHARACTERISTICS

This class has department level responsibility for overall policy development, organizational structure, program planning, fiscal management, administration and operation of the Department of Child Support Services. The incumbent is accountable for accomplishing departmental goals and objectives within general policy guidelines and for furthering County goals and objectives.
EXAMPLES OF DUTIES

  • Plans, develops, organizes, and directs the implementation of goals, objectives, policies, and work standards for the Department of Child Support Services; directs the preparation and administration of the department's budget and the monitoring of expenditures.
  • Formulates and recommends policy to the County Administrative Officer and Board of Supervisors and implements after adoption.
  • Directs the coordination of the department's programs, plans and operations to ensure efficient service delivery.
  • Selects assigned staff and provides for their training and professional development.
  • Plans, organizes, administers, reviews and evaluates the activities of professional and support staff.
  • Reviews and evaluates changes in laws and regulations that could impact on the delivery of child support services; advises the Board of Supervisors and County Administrative Officer of possible service delivery and financial impact of changes; assures compliance with changes in laws and regulations.
  • Represents the County in meetings with representatives of state, federal and local agencies; facilitates coordination of dissemination of information about departmental programs.
  • Directs the preparation of and personally prepares a variety of complex administrative and technical reports.
  • Serves as liaison with the Courts on child support enforcement procedures and policy matters.
  • Provides work direction to attorneys and assists in monitoring caseloads.

QUALIFICATIONS

Knowledge of:

  • Principles and practices of public administration including goal setting, program planning, implementation, monitoring and evaluation; and personnel management, training and supervision.
  • Principles and practices of public sector budgeting, cost accounting, fiscal management, and audit requirements.
  • Applicable state and federal laws governing child support services programs.
  • Methods and techniques of research, statistical and management analysis.
  • Techniques of effective communication and team building.


Skill in:
  • Planning, organizing, administering and directing child support services programs. Interpreting, applying and explaining applicable laws, regulations and policies. Developing and implementing goals, objectives, work standards and internal controls. Analyzing complex situations and adopting effective courses of action.
  • Preparing, administering and monitoring the department's budget and anticipating budgetary needs, programs and services.
  • Preparing clear and concise reports, correspondence, policies and other written materials.
  • Exercising sound independent judgment within general policy guidelines.
  • Establishing and maintaining effective working relationships with those contacted in the course of the work.

Other Requirements:

Must possess a valid California driver's license.

Desirable Education and Experience:

A typical way to obtain the knowledge and skills outlined above is:
Equivalent to graduation from a four year college or university with major coursework in business or public administration or a related field and four years of supervisory or administrative experience in a child support services setting which has included budget administration, program planning, implementation and administration
WORKING CONDITIONS & ADDITIONAL INFORMATION
ADDITIONAL INFORMATION

HOW TO APPLY

A complete, original application must be filed for each position you are interested in applying for. Applicants must apply online through the County's automated application system at

Applications must be submitted no later than the final filing date and time listed on the job flyer.

It is important that your application shows all the relevant education and experience you possess. Human Resources staff does not consider or review resumes or attachments. Incomplete applications will be rejected.

Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process.

Your performance in any employment examinations will be compared with the performance of others who take the tests. The examination results will be emailed to you as quickly as possible.
SELECTION PROCEDURE

The County utilizes a set of rules to ensure that our hiring processes are fair and equitable. Applications will be screened and those considered qualified will be invited to appear for an oral and/or written examination. Meeting the requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
FREQUENTLY ASKED QUESTIONS

How long does it take to fill out the application?

  • You should allow 30 - 45 minutes to fill out your application.


Can I change my application after submitting it?

  • No. Once an application has been submitted, it is final. Applicants may submit a new application with updated information during the filing period if they wish. Only the most recent application submitted will be considered. All other applications will not be considered.


How long until I hear back from you and how can I check for updates on my application?

  • You may receive communications regarding your application at different stages of the selection process. Important updates will be sent to the email address listed in your governmentjobs.com account at the time of notification. To ensure you don't miss any critical information, we recommend keeping your email address current and regularly checking both your inbox and junk mail folders throughout the process. You can also log into your governmentjobs.com account at any time to check your application status. If you have any questions about your application's progress, please contact the County of Humboldt Human Resources Personnel Division at 707-476-2349 or [email protected].


Will I be informed if I am not selected for an interview / Oral Exam?

  • Yes, you will be informed via email if you are not selected for an interview / Oral Exam.

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